Diamond Mills Resort

Very nice stay. I hope to return someday.

First, the hotel does not offer breakfast. The restaurant associated with the hotel is excellent, but they close pretty early during the week (8:45). I ran over (outside) at 8:48 to see if I could grab a glass of wine and they had already locked the doors. I think this is pretty early to close a hotel bar. Lastly, there are many amenities offered, but they aren’t on site which makes it a little inconvenient to enjoy.

Overall, the resort was quiet and the room was clean and well maintained. The view was amazing. However, there were a few things that could have been better. The balcony was very narrow, and the outdoor furniture was covered in mold, so sitting outside was unfortunately not an option. The gym and spa are located at another property about a one-minute drive away. When we went to the gym, there was no one there to provide the code needed to operate the equipment, so we ended up leaving. We also walked over to the spa, but the one employee there appeared overwhelmed with customers, so we decided not to stay. The complimentary breakfast was well balanced, and the check-in and check-out process was easy. Unfortunately, the biggest concern came after we had already checked out. A day later, I received a notification from my credit card company that the resort had charged an additional $100. I called the resort, and I was told that the charge was related to the room. I explained that we did not use or touch anything in the refrigerator. The representative said she would look into it and get back to me. As of now, I have not received a call back or any explanation for the additional $100 charge. The reason I am writing this review is to bring awareness to this issue. I recommend that anyone staying at the resort carefully check

This is NOT a spa & resort! The spa is a mile away! It’s a hotel with an external restaurant. The only positive is the view of the falls on the Esopus river. At best, it’s a wedding venue with a continental breakfast on par with a cheap motel. You also can’t use the balconies, because of an infestation of the spotted lantern bugs.

Improvements- better lighting and the toilet seat needs to be higher- it was very low!!

the views

Terrible beds. Tiny area for a mediocre continental breakfast Was not told ahead that kids 18 and under not allowed at spa, which is actually offsite. View was beautiful and room was nice.

Great view from the rooms!

This was a gem to find! We travel to the area a lot for Collegiate League baseball during the summer. This is a beautiful place and very conveniently located to downtown and walking to food. Please is very nice and upgraded.

My daughter and her friend went to Hudson in order to help my wife's mother at an elderly facility. It was a big deal and extremely stressful. After a long trip from Texas and extended time to right a wrong, I looked for some place for them to stay rather than driving back to the city. I had hoped that this place would be the reprieve they deserved and needed. They sent us amazing pictures and couldn't stop talking about the staff, chef, view, and ambiance of this place. The only thing I can say is that I am extremely thankful for the way this hotel allowed me to say thank you to my daughter and her friend for what they did.

The staff was either incompetent or rude. No one to help with bags. After asking to have the room cleaned and being told it would be cleaned in a few minutes; it still had not been cleaned 2and a half hours later. No full length mirrors anywhere. The safe was unreachable if you were short. Some of my friends rooms did not have hot water. My friend had a mani/pedi appointment. They took her 40 minutes late. She could only have one service. Wish I had saved the money and stayed at the Marriott.

Yes

Great hotel. The restaurant was a disappointment.

We truly enjoyed our stay at this resort. We enjoyed the room, the view, the comfort, the restaurant, and even walking through the nice town of Saugreties NY.

Clean rooms

Great for a quick getaway. Nice sized rooms, heated bathroom floors. Overall great experience.

Clean room and pretty big! Spa services were filled up and didn’t leave opening for guests. Breakfast was OK- boxed cereal, oatmeal, packaged bagel and fruit

Room was beautiful and the bed was extremely comfortable!!

The Shower did not have hot water and many discussions with manager and front desk- they finally opened another room so we could all go back and forth for a shower. Lucky it was vacant!!!! for the money we spent i would not expect this. This was an inconvenience and no apology at all!!! The reception people were very weird. Gossiping and complaining to each other. They did not seem to know anything about the town or what was open or good No mood at all no music at reception and TV was turned off. We turned it on at breakfast and when we left she turned it off. I stocked up spoons and our coffee PODS out for breakfast staff did not bother. The lookout viewing platform. No removal of snow and very dangerous for guest to walk. Just very low care at this resort seemed neglected and poorly managed. Fireplaces do not work on any floor they had no idea how to turn them on. I would not recommend spending over $350 a night. Not even a chair to sit on in the room we stood or sat on edge of bed Also, the spare shower we used water was bursting form the wall pipe and the lights were hanging off the wall. This place has no soul and was a horrible and dead experience. Still awaiting the managers call. Completely ignored us!

Good place. We went to there with 96 years grandma. We saw sun at room in the early morning. It was nice view ever.