Heritage Inn & Suites The Woodlands, Trademark by Wyndham
About Heritage Inn & Suites The Woodlands, Trademark by Wyndham
This hotel in The Woodlands, Texas has a complimentary breakfast and guest rooms with free Wi-Fi access, all within 7 miles of Cynthia Woods Mitchell Pavilion. Neutral tones and white linens decorate the guest rooms at Drury Inn & Suites The Woodlands. Each room is furnished with a flat-panel TV, a microwave and a refrigerator. Computer access and convenient printing services are accessible in the hotel’s business center. Guests can get an energizing workout in the fitness center or go for a swim in the indoor/outdoor pool. Free soft drinks and popcorn are served every evening at The Woodlands Drury Inn. An evening cocktail hour features cold drinks and hot food items. Local baseball, basketball, volleyball and football games and tournaments are held at Legends Sports Complex, just 4 miles from the hotel. The Splashtown water park is about 15-minute drive from the property. The pool and spa will be closed all day on September 20, 2018 to 5 pm on September 21, 2018
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Staff was completely useless and not willing to help with the issues at hand. They put multiple charges on my room and could not explain them. Also ran the wrong card after “confirming” it was correct when in fact it wasn’t. The morning staff couldn’t explain the charges nor could she see them on her end to match the print out she gave me. The employee also had no clue how to print out the itemized break down of my room and what was charged. Horrible staff that didn’t care and completely incompetent. Sad source of employment. The remote in the room had no batteries and the staff had to look around for some. Just poor poor poor service. Seemed more concerned with the dry crap burnt popcorn throughout the whole day. Please do not stay here
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Perfect for our overnight stay. Very clean and safe
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Good location
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Staff was exceptional. Over and beyond in efforts to accommodate
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Nice room, wished breakfast didn’t end so early (9:00am). Checkin lady let us check in early which was soooo helpful!!! Nice big parking lot, close to concert venue and tons of shopping, restaurants.
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Pool and hot tub was great. Breakfast was ok. Toilet screeched whenever we flushed. Room was huge, lots of space. TV was at a weird angle for watching in bed.worth the price and location and amenities.i would stay again.
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Location is good.
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I don’t think we will stay next time could have found better hotel for the price we paid.
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This hotel offers a excellent service for the cost of the room. Ì am wheel chair bound and the special needs room met all my needs1
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Practical location Dated, noisy, smells, weird other guest behaviour not addressed, parking far from doors.
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Close to cynthia woods pavilion and the mall. Variety of restaurants within a few minutes Near the highway . You do hear a lotbof highway noise
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Safe, clean, convenient to the Woodlands.
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The staff was very nice and pleasant, but the room was bad. Stained bedspread, carpets peeling off of walls, ants crawling around the window, lights blinking on/off - not nice. You also have to sign up for a rewards program with all of your personal information in order to get WiFi. That’s so crazy, seriously. I also think it’s crazy that they charge you for parking but that’s the least of the worries.
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Good value, clean and comfortable. The popcorn was a nice touch. Breakfast was very nice.
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Pool should close at 11pm or later.
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The pool was clean and pretty quiet. The breakfast was good, sausage links- scrambled eggs- biscuits and gravy - potatoes. The young lady that was making the breakfast is extremely friendly and helpful. The rooms were okay, spider webs in the ac corners.
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I like the outdoor pool and hot tub.
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My sister and I stayed here so we could attend the Hilary Duff Concert. It was an excellent hotel! Super clean, very friendly staff, and easy to navigate to. We will definitely use this hotel again!
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There was a pretty bad smell in the hallways. Our stay was fine but not great.
