Hilton Garden Inn Springfield

Very friendly staff and clean,...

The pillow was too soft.

Exceptional

We enjoyed our stay. The hotel room was up to date and pet friendly. That will be our hotel when traveling to this part of New Jersey!!

The property was nice and clean. The room was very nice.

I had a medical emergency and the staff helped me incredibly

Good

Check-in time is actually 4 pm not 3 as indicated by Expedia

The hotel was nice but the location on a very busy road made it stressful to arrive and especially depart from

Superb

Very nice, quiet, clean.

The food choices are limited. The bar doesn't seem prepared to accommodate the clients or perhaps need more staff. They are friendly and do their best but don't seem equipped to deal with more than 4 people at the bar.

Exceptional

They should offer a free breakfast. There is a breakfast and it is confusing because it's in an open area where normally the free breakfast would be but they have people standing guard to make sure you don't get the free breakfast. Free coffee was good.

The property is appropriate for a one-night stay.

The staff was very professional, courteous, and respectful. The housekeeping service was very good. The bed was very comfortable, and we slept well. The food in the restaurant was also very good and reasonably priced. The location is in an excellent area! I would highly recommend this hotel! What I didn’t like was that the handicap-accessible room should have had the microwave clearly labeled. The bar also closed too early, and the drinks were kind of watered down.

Room was nice & clean. Was perfect for the one night we needed. Breakfast was not included with this day and the only thing they offered was a buffet that was like $17 a person way too expensive!

Exceptional

I enjoyed everything about my stay at the hotel. The room was comfortable, the staff was friendly, and I had a wonderful experience overall.

very comfortable room, hot water shower, well maintained.