Sleep Inn & Suites St Petersburg Gateway

For me I would not stay again.

Everything was great! Breakfast was amazing! The colors on the walls are too dark which can dampen the mood. Everything else was great!

Will be back

Good breakfast selection, room was very clean and put together, staff always helpful and available, only issue I had was the heater not being able to get hot but other than that there weren’t any other issues.

The air conditioning was not working, and there was no shampoo or conditioner in the shower area

The person at the front desk was wonderful, friendly, informative; just a pleasure. The room was very clean and comfortable. Breakfast was good. Will definitely return.

Extremely disappointing experience. I booked this hotel from Friday through Monday, and honestly, the condition of the property was terrible from the moment I arrived. The hotel had a very unpleasant smell and the level of cleanliness was unacceptable. When I first entered the bathroom, there were urine drops on the toilet seat, which immediately made me question how thoroughly the room had been cleaned before my arrival. On Saturday morning, there was a serious water leak in the bathroom. The water spread into the room and left the carpet completely soaked. I contacted the hotel staff and asked to be moved to another room, but I was told that this was not possible. Even after they attempted to dry the area, the carpet remained wet and the room was not in acceptable condition to stay in. I also did not feel safe at this hotel. I was so uncomfortable with the lack of security that I actually slept with an armchair pushed against the door. At that point, I had no reasonable option other than to leave the hotel and book another hotel at my own expense. Between the poor cleanliness, the bad smell, the lack of security, the water leak and the way the situation was handled, this was one of the worst hotel experiences I have had. I would never stay here again and I absolutely cannot recommend this property.

Great front desk staff...owner is rude though...goood stay Owner

Staff were friendly and helpful. Clean and updated rooms. Will def stay again next time.

The location One of the house keepers was rude after check out and her behavior was unacceptable.

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The rooms were cleaned every day. The outside is well kept without trash laying around. The staff was very friendly. I would definitely recommend this hotel!!!

Jad an amazing stay and the friendliest staff

Everything ok but not worth it!

JAI was AMAZINGGGGG wouldn’t recommend anyone else she helped me through my stay made sure I was comfortable very respectful and well mannered I’m thankful for meeting her and begging able to have a good experience through her I’ll definitely be back thank you this was something I will always remember ❤️

Exceptional

Outstanding staff

Breakfast ⭐ 1 STAR — VERY DISAPPOINTING AND UNCOMFORTABLE STAY We arrived at the hotel around 10 PM and were given room 314, which was an accessible room. As soon as we entered, there was a very strong moldy smell throughout the room. We asked to be moved to another room, but the hotel said there were no other rooms available. The front desk receptionist was extremely rude and, instead of trying to help us, told us to go to another hotel. We did, but when we arrived there, we were told we would have to pay again. Since canceling our reservation at the original hotel would also mean losing a night’s payment, we had no choice but to return and stay in room 314. Fortunately, when we returned, we were assisted by a very kind gentleman who was much more helpful and respectful. Unfortunately, the problems did not end there. The shower was dirty, and there was an extremely strong chemical smell in the bathroom. When we turned on the hot water, the steam seemed to mix with whatever chemical product had been used, causing our eyes and throats to burn. My husband started sneezing uncontrollably, his eyes became very red, and he eventually had to sleep in the car because he could not tolerate the conditions inside the room. We have no idea what chemical product was used in the bathroom or on the shower curtain, but it clearly had not been properly rinsed or ventilated before the room was given to guests. This was not simply an unpleasant stay — it was an extremely uncomfortable experience that raised serious concerns about the cleanliness and safety of the room. Unfortunately, we cannot recommend this hotel to anyone. We would not stay here again.

Exceptional

Nope