Crowne Plaza Suffern - Mahwah by IHG
About Crowne Plaza Suffern - Mahwah by IHG
This hotel is an 8-minute drive from downtown Suffern, New York and the Woodbury Common Premium Outlets. It features an on-site restaurant and spacious rooms with a 42-inch flat-screen TV. A gym, business center and free on-site parking are also available at the Crowne Plaza Suffern-Mahwah. Free Wi-Fi and a coffee maker are standard in every room at the Suffern-Mahwah Crowne Plaza Hotel. All rooms are warmly decorated and include a seating area and ironing facilities. The Flagstone Restaurant is open for breakfast and dinner and serves American cuisine. The Koi Lounge has a full service bar and dinner menu. Spook Rock Golf Course is just 1.5 miles from the hotel. Downtown Manhattan in New York City is 30 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Friendly staff, clean rooms
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I had to listen to the man in the next room repeatedly trying to clear his throat, as well as him scolding his children because they wouldn't go to sleep.
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What I like most about this hotel was how clean and spacious was our room. The staff was also friendly.
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The room was very clean . also we requested a luggage rack and it was delivered within minutes . The staff was helpful and friendly .. it one of our favorite places to stay.
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Great hotel
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Atmosphere was welcoming. My room was clean and the surroundings were quiet at night. I would stay here again.
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Awesome place, definitely my next and only stop.
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Everything as expected but no pool
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Hotel was more than expected. Great that they have a restaurant and bar on premises. I would come stay again and highly recommend to family & friends.
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Great experience, friendly staff and very clean. Will absolutely return!
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Very clean
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The staff was very friendly and helpful. Room was clean and spacious.
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Xdx
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Staff were friendly and helpful. Property was clean. It was unacceptable that the only windows in the room looked out on a pedestrian hallway--so there wasn't any way to open curtains without being on full display for anyone walking past! Property also seems without soundproofing--I could hear everything the occupant of the adjacent room did. Hotel also seems unable to address guests' use of vaping devices and marijuana in the building--resulting in clouds and persistent smells in public spaces and sleeping areas. Photos online present a lovely property, which I was therefore suprised to find had vacancies while nearby hotels were fully booked; but having now stayed at the Crowne Plaza Suffern, I appreciate why potential guests chose other accommodations.
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Nous avons bien aimé l'endroit
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Overall the hotel was clean and the amenities were good. Hotel breakfast was great the only downfall is I have yet to receive a receipt I have now asked three times for a receipt once when I checked out in twice on the phone for some reason I can't get one
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Clean rooms and comfortable beds.
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Toilets are too low to the ground. And the seat is too close to the water.
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My only suggestion would be to have a bartender and a waitress at the lounge. Our bartender on Monday was great but our bartender / waitress was not a good bartender. One other thing, my niece ordered a steak Ceasar salad both times and both times they brought her chicken when it clearly said steak on the bill. The kitchen staff needs to be able to know the difference. The food was delicious in any case! We were just disappointed about the steak being wrong both times. Overall, great experience!! Julie Forrest Room 128
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Everything was amazing queen great bar breakfast little over price staff excellent