Best Western The Inn At The Fairgrounds

Cleanliness There was no coffee maker in the room

The proximity to the fairgrounds was definitely a plus. That was the sole purpose of our stay. Upon arrival the place was clean and neat. The front desk staff presence was minimal. You had to ring the bell because he was emptying the garbage and cleaning the bathroom. He was very nice but with minimal conversation. There was no coffee, tea or water on arrival and we found out that the shuttle to the fairgrounds had been eliminated. That was a disappointment. The room was fairly clean but with stained ceilings and a refrigerator that smelled bad and was broken. We needed to put some meds and food in there. I went to the desk and no one was around. Finally he came out and I told him about the fridge. He said maintenance may not be available. I asked if a fridge could be moved from another room???? No. It was never addressed and we never did get a fridge. So, I got ice and used the little cooler we brought with us. The smell in the halls, the worn and stained ceiling, the broken fridge. And we went to the fitness center and found broken equipment and a smell of strong cat urine. The treadmill had been taken apart and the elliptical didn’t work. So much for a post dinner workout.

Room was very clean staff was nice. It looks like renovations are coming to an end our room had new carpet and was very well kept.

Superb

The carpets were cleaned and still wet in the room. The smell of chemicals was very strong in the room.

Just an okay property. There are many better hotels in Syracuse.

Room was a little dated, but clean and functional. Staff was efficient and helpful. Good breakfast options

That was the one thing they got right. The elevator was out of service, the entire four days The bathroom sink did not drain properly It turns out you have to ask more than 24 hours ahead of time for a housekeeping visit to the room The kid entrance on the side of the building did not lock I don’t know that I would come back

I booked a hotel room for three people with two queen beds. When I arrived, the receptionist was rude and claimed the booking was for only one bed; I showed her the reservation, and she said nothing. The elevator wasn't working, so I had to carry my suitcase up the stairs. Early in the morning—at 8:00 AM—someone started banging on the door. An hour later, there was another knock; I opened the door to find a cleaner who said they were checking the rooms. I told her my checkout wasn't until 11:00, but an hour later she knocked again. It was a terrible morning. I was in Best Western Downtown Syracuse reception was so friendly, hotel was clean. in Best Western Plus Brooklyn Emmons and Best Western Brooklyn Coney Island., the hotels was so clean staff was friendly. but Best Western The Inn at the Fairgrounds horrible experience.

Good

Je ne recommande pas du tout cet hôtel.

Superb

Perfect location for the fairgrounds and the steakhouse is fantastic

Spacious room with queen beds, good working air conditioner. Bathroom has all necessary amenities. No microwave in the room as opposed to what was included in the package. Very sad and incomplete breakfast , juice and yogurt machines were out of order, bread and eggs once finished were not replenished and when asked for it they just provided 4 slices even though there was still a lot of time left for breakfast and several other families had to go hungry. Location is very hard to find.

The room was clean and comfortable. However the elevator and ice maker on our floor were out of service and the fresh cream of coffee was out of order. For the cost to stay for a night or 2 those items would be expected to be in working order.

Restaurant was fabulous!!

Exceptional

Good

Superb

I liked how close the hotel was to where I was going I also liked my room being on the first floor and the size of the room I didnt like how I was treated when I first arrived. The receptionist gave me attitude for no reason and didnt look like she wanted to help us check in and gave me an attitude because I didnt know I had to give her the deposit. I also didnt like how she just waved my license towards my friend when I was standing right there she was very disrespectful.