Home2 Suites by Hilton Phoenix Tempe, University Research Park

Overall great experience, only complaint is I wish front desk would have brought up the bull poop parking situation. The QR code and the pay for parking is nonsense. I’m glad the hotel validated but I had to get and pay a ticket to find out. Absolute NONSENSE that there is pay for parking

Proximity to santa monica beach and access to restaurants. Nice neighborhood.

Parking not good. Extra feed

Pretty straightforward, clean, staff was good but didn't like that I had to check in at the Hilton hotel next door.

Loved the lobby

Huge, clean rooms with an inviting pool area that has a happy hour every day!

Home2 breakfast has great healthy choices. The property was clean and inviting. The amenities were available and easy access. The room was pretty clean but needs extra TLC with checking the sink and facets for working conditions. My kitchen sink had a plumbing issue and couldn't be resolved until late the next day. Boss and maintenance should be available and responded to these emergencies 24/7. Parking can be improved with providing more available spots for handicap persons on Home2 side. Overall this is one of my favorite places to stay when visiting AZ. Staffs are friendly but can use some training in English for housekeeping dept.

I suggest friendlier service at the front desk.

It was good food, parking was a little annoying.

Great gym, clean pool and hot tub, safe neighborhood for walking.

They charged $10 a day for parking in a wide open parking area. The sofa in the room needed cleaning and the comforter on the main bed was soiled. We didn’t even see a room cleaning person the 3 days we were there. No one ever knocked to ask if we wanted the room cleaned.

It was a great stay overall. I was a bit upset that I had to pay for parking, which I felt was unnecessary considering how much I was already paying for the stay plus the amenities fee. The staff were very kind and helpful and the room was reasonably clean. Overall, I’d stay there again.

Staff was less than friendly at check in. Appeared to be annoyed by our arrival. Parking costs $10 per night (not advertised).

Breakfast could’ve been better

let's just say we skipped it after first day.

Oopooojixoliii

We had to ask after being there for 3 full days (going on 4) for housekeeping to come in and change bedding and give more towels. Front desk was very nice along with kitchen staff during the continental breakfast. However, the hot items on the breakfast weren’t good and were barely warm. I didn’t expect much from a continental breakfast but the eggs were very powdery.

Noisy room. Requested different room but was denied.

Paid parking, not advertised, we didn’t pay anywhere in the city to park except our hotel! Also this hotel is connected to another more modern one. It was clear at check-in we were not a priority the other hotel was. The room was outdated and could have used a refresh top to bottom. Not what we expected when booking.

Room was clean. Staff were friendly and very accommodating.