Three Bears Waterpark Resort Near Tomah, an Ascend Collection Hotel

The location is great if you are attending anything in Warrens WI. The rooms are clean and the beds are comfortable. The lazy river is a great way to end the day (just wish the pool area stayed open later). The facilities are not well maintained. The hot tub jets didn't work. The alarm clock and TV in our room didn't work. The ice machine on our floor didn't work. The staff was not super accommodating. We reserved a room with a deck, and got a room without one. When we complained, we were told the decks were worthless because they had no chairs on them - but later we saw chairs on the decks. The pool/waterpark hours were very limited (4-7:00). The restaurant had very limited food options.

Was not what I expected. Pool closed early.

The property was clean and safe

Breakfast was cold but the park was fun and the staff were very helpful!

The whole hotel did not have AC and gueat services were terrible

Awesome food host and front desk service, but it definitely has gone down hill since I have been here 3 years ago. Pool closes at 6:00pm the arcade has broken games. Not a whole lot to do. Very disappointed 😞.

Check in is at 4:30. Waterpark closes at 6. Buffet was suppose to start at 5. No food out until after 6. No serving utensils until 6:15. Mini golf very run down. Half arcade games and prizes were out of service. Indoor water park was good. Ac didn’t work in our room, we had to change rooms. Room itself was ok. No complaints there. Water was warm and set up for kids of all ages. Lobby and hallways of hotel were very hot. Had potential to be a nice place but it needs a maintenance overhaul. The lady at the front desk was very nice. The foreign staff was unhelpful and seemed like they didn’t care about anything.

The place wasn’t very clean, no lifeguards on duty they were playing games rather than watching people swim. The food sucked Nothing was included. Very over priced for everything. Will not be going back.

The man managing the counter was pretty rude the day we were supposed to check in. The room was nice and clean, the pool areas need some tlc and some of their safety gear needs replaced. The lifeguards on duty while we were there were all younger. No one was smiling or friendly and a few were not even paying attention. One specifically had his back to everyone in the wave pool and was playing on his phone. The arcade was expensive which was to be expected but the prize machine was aso out of.several prizes. Other than that the amount of things they had to do was impressive and the kids had fun. It was nice that the hot tub was down away from the chaos.

No toilet paper in woman's bathroom at the outside water park, ice machines didn't work, ac/ heat until vents were full of dust, 8/15 Saturday night bartender and cook were amazing people! made our kids waffles and pancakes for supper. We ordered breakfast 8/16 from there website

Will be visiting again.

My family and I really enjoyed the on-site restaurant! The pizza, wings and fried pickles were amazing! The staff was very friendly and nice during our stay. My children enjoyed the indoor water park as well!

Bar never opened.

We enjoyed our stay at the 3 bears resort. Small things like yhe elevator not working and running of food and drinks for supper were annoying but won't stop us from coming back.

The direct website for Three Bears was out of date. Only one restaurant was open and you were lucky to get someone to take an order, long wait and cold food. Did not bother trying to eat breakfast because nothing was filled. We expected way more with how this place was described on line. No towels at the pool, outside pool was hardly open. Mini golf course was run down. Arcade was not that great. No coffee in the room and when you went down to the lobby for coffee it was gone. This resort was very expensive for what you got out of it. Would be willing to give a second try only if a villa was rented so we could have access to food and beverages that is brought and prepared for by ourselves.

Best place to stay with family better then Wisconsin dells less crowded more fun

The villa was not well kept. Floor was very dirty, dishes were dirty, both toilet seat needed to be replaced. Multiple windows with blinds broken and curtains completely missing. All furniture should be replaced. Very used and beat up in general. Water park hours were too short and staff said because the owners didn't want to pay them for any more hours... the kids did like the waterpark

The food offerings were poor quality and minimal in variety Facilities were not very well kept Pool hours were not long enough

I would not recommend this resort to families at all. We paid a good price to stay here and the water park which was set to open at 9am was still not open at 11. A visiting family told us that they had been there for 3 days and this has happened to them each day. The room was filthy! Hair on all of our bedsheets, hair, dirt and crumbs behind each bed, wet sheets for the pull out couch in the dresser with no blankets. Microwave was filthy, stuff splattered all over. Shower curtain was ripped, bottles of shampoo etc all empty. Clothes bought from Walmart were sold for double if not triple the price they paid for them at Walmart. Also the waterpark outside the previous night closed a half hour early. So disappointed in the stay! The only good thing was the kind staff to be completely honest.

It's too small Waterpark. Inside Waterpark smile like wet towel, everywhere height 3 ft no height. Outside was Waterpark but water was cold. My kids was too boring. Inside hotel room A/C was warm air, it's was terrible for everyone to sleep at night. In lobby same A/C not working, even no fan . We must to stay 2 nights in the hotel, but for us we stay 1 night and leave, it's was terrible to sleep without air-conditioning. Parking lot terrible, scratch door. Outside was tempature 85F , same was in the room. NEVER COMEBACK, AND RECOMMENDED. sorry, it's just my experience, my opinion.