Fairbridge Hotel Cleveland East

We couldn’t check in this hotel at the first night. The second day when we arrive there. The indian front desk said we didn’t book the room. After I show him my ID and my reservation on my phone and explained him why we can’t make it. He said because of you didn’t check in. They cancel my reservation. And I didn’t get any email or messages about they cancel my reservations. We had a car accident and almost not sleep for 24 hours. We just want to rest in our hotel and they told us that they don’t have any room for us. There’s nothing they can do. And they kick us out. Be careful with they cancel your reservation without telling or email or message you. This is a terrible situation for everyone.

Moldy shower

Very unclean

Helpful staff and a clean room at a good price

It smelled so bad and there was no water pressure in the shower and it said they had a pool on the add but they didn't

Helpful staff at check-in and for room accommodations.

The room was good, from the smell you could tell they had painted in the last day or two. The lobby smelled of cigarette smoke and the floors of the hallways, elevators, and lobby were not well cleaned. As an overnight stay, the room was okay for the price.

The towels didn’t look clean

I’m not sure if they were in the middle of remodeling but my room I stayed in was very dirty. The floor was not vacuumed, sheets and covers had cigarette burns in them, trash was still in the room from a previous guest and it just was not up to par.

Everything about it unfortunately I was traveling it was late and I was already locked in. Hotel was a complete nightmare.

The staff was friendly and accommodating to are needs and the rooms were clean.

Na

Extremely dirty. Nobody has vacuumed up the bed in a year. Should be 1 star

Peasfull

Reasonably priced hotel providing a solid service,

Glad to be there

Worst hotel I've ever stayed at. no ice the internet wasn't strong enough for my laptop kept pausing had mold in the toilet. Tried to cancel they wouldn't give me my money back this hotel was just horrible

good location near highway...not far from restaurants etc (short drive) bathroom not well kept/clean, pillows too soft, smell in general esp elevator and on my entire hallway/floor

Quiet place The smell of the elevator and hallway. The room wasn't completely clean. There are stuffs ( toys, shoes, and even lighter is hiding) underneath the bed and bedside table. There's not enough thrash bin.

The curtains is broken couldn’t close all the way. The bathroom could have been cleaner.