Hotels vs. motels: 6 differences for business travelers

People traveling on company business have plenty of accommodation options—hotels, motels, inns, and more. When choosing the best option for your next work trip, it’s important to strike the right balance between comfort, cost-efficiency, and convenience. 

For most business travelers, the choice comes down to hotels versus motels. And while they may seem similar at first glance, knowing how the two stack up will help you choose the best fit for your travel needs. 

Hotels and motels: Definitions and typical use

You probably already know that hotels and motels are both types of businesses that provide overnight accommodation. But they serve different purposes and audiences. 

The most noticeable difference between hotels and motels is their size: Hotels are generally large, multi-story buildings, while motels tend to be smaller and more modest. 

Hotels offer a wide range of room types. Some are modern and luxurious, while others are designed with budget-conscious or convenience-focused travelers. Because hotels are large, they’re usually located in urban or suburban areas that draw a diverse mix of guests. 

Motels, on the other hand, are generally located along rural or suburban highways to attract road trippers looking for a quick, convenient place to stay. The term “motel” is actually short for “motor hotel”—a nod to this lodging style’s focus on guests traveling by car. Motel rooms typically have exterior entrances, allowing guests to park directly outside their door. These properties are usually one or two stories tall and offer fewer amenities than hotels.

6 characteristics of hotels and motels

Size and layout

Hotel size and layout

Hotels are typically large, multi-story buildings with lobbies and interior hallways. Most have elevators for accessing rooms, which are usually more spacious than those in motels, though room sizes and layouts vary by property.

Motel size and layout

Motels are usually just one or two stories tall. Guests access rooms via exterior doors, which often face a central parking lot. These properties usually feature a small front office or check-in area near the lot.

Amenities

Hotel amenities

Hotels tend to offer a broader selection of amenities, especially at midscale or luxury tiers. Many have on-site restaurants, bars, and room service, allowing guests to dine without leaving the property. Business-focused hotels often include meeting spaces, coworking areas, or business centers.

Fitness centers, spas, and swimming pools are also common features, especially in upscale or full-service hotels. Concierge services may be available for trip planning and local recommendations.

Motel amenities

Motel amenities are more limited but can still add value to short stays. Many motels provide a complimentary continental breakfast or in-room coffee makers. Some even offer an indoor or outdoor swimming pool.

Cost

Hotel cost

Hotels typically cost more than motels, especially in prime locations or when offering extensive amenities. For example, a luxury hotel in a downtown area will generally cost significantly more than a limited-service hotel near the airport.

That said, some hotels offer corporate or business discounts, making frequent stays more affordable for business travelers.

Motel cost

So are motels cheaper than hotels? The answer is generally yes—in the U.S., many motels are priced at under $100 per night.

Target audience

Hotel target audience

Hotels serve a wide range of travelers—business professionals, families, luxury-seekers, and more. Some are designed for short-term stays, while others cater to extended visits. Business travelers often prefer hotels for their amenities and proximity to offices or conference centers.

Motel target audience

Motels appeal to travelers who prioritize convenience and budget. They're often used by road trippers or guests passing through on multi-stop journeys. Because of their limited amenities, motels are best suited for shorter stays.

Location

Hotel locations

Hotels are usually located in areas that attract a consistent stream of travelers. They’re most common in major cities or bustling town centers. 

Many chain hotels also have suburban locations conveniently situated near airports, office parks, or event centers, which usually cater to business travelers. 

Motel locations

Motels are often located along highways or in smaller towns where roadside lodging is in demand. Signage is designed for visibility from the road, catering to travelers who need easy access and quick check-ins.

Accessibility

Hotel accessibility

All U.S. hotels must comply with the Americans with Disabilities Act (ADA). While hotels offer accessible rooms and features, their large, multi-story layouts often require guests to take elevators and walk through long hallways to reach their rooms. Upscale properties may offer porter services to assist with luggage.

Motel accessibility

Motels are also required to comply with the ADA. Because most motels have exterior-facing room doors and ground-level layouts, they often provide more direct and convenient access to rooms—especially helpful for travelers with mobility needs or heavy bags.

What to know about inn accommodations

We’ve talked a lot about hotels and motels. But what’s an inn—and what’s the difference between an inn and a hotel? 

An inn is a smaller, often family-run lodging option that emphasizes cozy charm and personalized service. You’ll usually find them in rural areas or small towns, and some double as bed and breakfasts.

The main difference between an inn and a hotel comes down to size and service. Inns tend to have fewer rooms and a more intimate setting, with staff offering flexible check-in times, local recommendations, and a hands-on approach.

For business travelers, inns can feel a bit like a short-term rental, with the added benefits of customer service and on-site amenities. Many offer more than you’d find at a motel, like on-site dining, gardens, or a quiet library or business center where you can work.

Pros and cons of inns

Inns offer a unique lodging experience, but they’re not for everyone. Here’s what business travelers should keep in mind when booking their stay. 

Pros

• Cozy atmosphere: Comfortable rooms, homey common areas, and on-site meals.
• Affordable rates: Often cheaper than hotels, with more charm than motels.
• Personalized service: Friendly, hands-on staff and local recommendations.

Cons 

• Inconsistent amenities: Features vary widely by property.
• Less privacy: Small size means more guest interaction.
• No loyalty perks: Most are independently owned, so points programs don’t apply.

Inns can be a great fit for rural business trips or small teams looking for a warm, budget-friendly stay with more amenities than a motel or Airbnb.

Key considerations for choosing the best accommodation

Here’s what to consider when choosing a place for your team to stay on a business trip. 

Establish a budget

Start by realistically assessing your travel budget. While a luxury hotel might sound appealing, it could limit what you can spend on meals, transit, or other trip essentials. Aim for a balance between comfort and cost-efficiency.

Determine the trip’s purpose

If the trip is strictly business, practical lodging may be all you need. But if there’s downtime or a mix of business and leisure, a hotel facility with amenities like a fitness center or room service can make a difference.

Assess location and facility preferences

Choose lodging that fits your travel context. For road trips, a motel with free parking and easy highway access might be ideal. In a large city, a centrally located hotel near dining and transit could save time and add convenience.

Focus on essential amenities

Identify must-haves for your team’s comfort and productivity. Reliable Wi-Fi is key for most travelers, while features like parking, large beds, and in-room dining options can enhance the stay.

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