Hawthorn Extended Stay by Wyndham Amarillo

Shower was broken, rooms are very old and some renovation is going on.Breakfast is also poor. Find a better property

The hotel is under renovations and the hotel sign is not easy to find but all else was good.

Definitely was not as advertised actually looked like the place was being torn down. Three guys standing by the front door smoking marijuana had my small granddaughter . I felt it unsafe so I booked another room somewhere else. So I was very disappointed and I thought it was really false advertising because this place was horrible.

1st front lady was rude, when I went to my room ,room look nice, mattress not so good, restroom toilet was dirty, I ask lady on front if I can have something to clean toilet, she said ,no my staff already cleaned,she said toilet is stains it won't come of, but it was dirty, breakfast was great.

Staff wonderful! They are in middle of remodeling however everything was clean. Nice room.

The air conditioner was also dirty, with black buildup visible inside the unit, making it seem like it hadn’t been cleaned in a long time. Overall, this was a very disappointing experience. Choosing this hotel was a mistake, and I would not recommend it based on the cleanliness and poor customer service.

Was very surprised to arrive to a hotel that was under such renovation, pool was closed. Am still uncertain if it’s a Hawthorne or a La Quinta, confusing signage/branding. Breakfast reviews were misleading, very bland, sausage very undercooked. Staff were so so at best.

Doin work on hotel but room was fabulous

This hotel was UNDER CONSTRUCTION! Pool was closed, laundry room was closed, currently no extra amenities at all! Also, the internet was sketchy & the toilet was not clean. The air conditioning took a WHILE to start working! Not impressed!!

You could also tell there was deep cleaning needed to be done on the bathroom floors.

It cooled the room very little. Was not adjustable. We didnt dare try the breakfast. Didn't want to risk it.

The place is being renovated into a LaQuinta. The two rooms we had were not super well maintained, but I suspect that will change post-remodel. The front desk staff that checked us in was not friendly or helpful. It was the worst check-in experience I have ever had

The hotel was in remodeling and the room was too hot.

This property is under construction and looked sketchy. There’s no signs of what hotel you’re at. Breakfast was decent. We arrived late but I think I saw a sign that the pool was not functional. Staff was friendly.

The hotel was under renovation at the time of our stay. I assume because of this, the property itself wasn't in the best of shape and the tv in our room wasn't able to pick up but a couple of channels. The room was in good shape, clean and comfortable. The breakfast was good and overall a nice stay. Would consider staying here again when the renovation is complete.

Third party should have let us know of this.

Breakfast was decent and room was decent. Staff at check in needs to learn customer service boarder line rude.

The hotel is currently being worked on, but we never came in contact with any of those areas. The room was clean, the staff was friendly and the breakfast was excellent. Two thumbs up.

Great

The floors and our room were filthy. Would never recommend it.