Garner Hotel Augusta West by IHG

Very nice rooms. Great location. Excellent pool. Breakfast was a little lacking. But good.

Breakfast was pretty limited choice. For you hot food there were eggs and sausage. Just wish had little better food.

Clean, convenient and comfortable.

There was paint on the comforter and we were given a sheet instead of someone changing the linen. The television did not work. I can see they are still renovating but just a little more effort needs to go into the building. Staff was ok, didn’t see many.

Very clean modern rooms with hard wood floors .. linens were aesthetically pleasing, very white not worn and very comfortable. Staff were attentive, helpful and pleasant. The facilities modern aesthetically pleasing only one exception the elevators .. the elevators was the only small issue I had with my stay.. but not a big enough issue to fret over. Would be my go to choice whenever visiting in the area or near by.

Everything Nothing

The hotel staff is one of the best I have ever seen. They treat, their customers with love. When you check out at the front desk, you are saying to yourself, when I return I will definitely be staying here again.

Easy check in, rooms were spotless. Quiet all around No tongs for pastries, bread and crossiant

Extremely clean, friendly staff, comfortable beds and a great breakfast!

On the last night , someone next door started messing with the connecting door which was scary

Location was quiet despite being near shopping places Past reviews stated hotel was clean, but I beg the differ. We found hair strands on bed, counters, toilet, like not wiped down or swept good. Hotel might've been renovated, but there was a horrible ant problem in our bathroom. We told clerk at front desk, but we stayed in room. Unfortunately, woke up in middle of night to use bathroom and ants were everywhere in there. We got relocated to another room on same floor at about 3:00 am. It was awful and an inconvenience, but I will say the front desk clerk was nice. We will not stay there again though.

Distant from friends was good. The room was not clean yet.

Friendly staff, very helpful and courteous

The staff was friendly. The front desk personnel had to show me 3 rooms to find an acceptable room for our stay. The first room had not been cleaned from previous guest. 2nd room window treatment had fallen on the floor.

It was very nice ! My kids loved the beds but to me the beds where hard and guest where screaming in the middle dot he night

Faye! She made our stay amazing! So friendly and helped us with ALL of our questions. Thank you so much Faye! We will definitely return because of you! ❤️ Nothing! Amazing stay!