HomeTowne Studios By Red Roof Denver - Airport/ Aurora

Good

Didn't get us our deposit

Very poor

The place is new and clean. No problems with the facilities but there apparently are no quiet time rules or pet noise policy. There were dogs barking continuously through the evening and night and people holding meetings and conversations in the hallway until the early hours of the morning. I called the front desk but was told she was working with clients and would get to it afterwards😕

Pleasant

This hotel really needs to get itself together. There were leaks in the ceiling, the fridge wasn’t working, the floor was super dirty, flies were everywhere, and the door lock was broken. The staff seemed nice but they really wasn’t enough to improve the stay.

It was great and peaceful

Staff wasn’t as friendly as stated in previous reviews. When trying to get assistance staff were very blunt with no emotion. Also didn’t feel welcoming. Guests were screaming slur off the front end of the hotel and making it feel unsafe.

Do not stay here. I checked in late and the person who check me in was really nice and professional... but other than that. Horrible place. Walked into my room and it had about 50 flies every where. I killed like 20... still everywhere... the place was falling apart. Door lock was coming apart... it was cheap and i didn't check any reviews, so that was my fault.

Bueno

Everything

DO NOT STAY HERE!!!! This is honest the worst hotel I have ever been to, and I have stayed at a lot of places when traveling. Place was dirty and disgusting. The rooms stank and the parking lost was loaded with shady looking people. Drug addicts hanging around, not a secured building. My first room had a broken door lock, then the next room had a bed completely broken and collapsed when my 5 year old sat on it. Thank God she didn't get injured. Then the next room stank so bad like homeless people lived there and the people right next door to us were clearly crackheads. Not to mention the room was infested with flies. There was no way I felt safe there with my 70 year old mother and especially not with my 5 year old child. I asked the desk clerk if they had any security or anyone there keeping people safe and making sure cars are safe. He said no. I left and they refused to refund me my money. Worst ever experience and if you thinking I'm exaggerating, trust me I'm underselling how bad it was.

First night room the deadbolt wouldn’t lock, TV was not plugged in and no receptacle to plug it in, bathroom smelled of mold, toilet stopped flushing as the lever had fallen out of the tape job. Asked for new room and was reluctant given one. Second night room was better but remote control for TV didn’t work, bathroom still smelled of mold, and flies all over the room. It was cheap but you get what you pay for. Stay at your own risk

Nothing Everything

So so

Just a so so

The location was a little scary for me at first but the staff set me at ease

Exceptional

So, this hotel had a laundry facility with one functioning washer and several dryers were out of order. The door to my room was messed up, and the hard wood floors needed mopped. The front counter has no cash, and there was not quarter changer for coin op machines. The gas station right next door bailed me out with quarters and laundry soap. So this place is cheap, yeah, but weak on amenities and service.

Bad