Hotel Viata

Perfect stay, beautiful grounds. One of my top stays!

Loved the hotel, very beautiful, staff was extremely friendly and helpful.

Not enough towels provided Furniture in the room needs repair and restoration luggage valet was broken

An amazing stay in the suite with an amazing view of the hill country and a very relaxing bathtub!!

Love the decorative setting up. Quite and beautiful layout

Na

The staff were nice and helpful. The rooms are nice, but the furniture is a bit worn. The views and location are amazing.

Loved the staff. Everyone from Troy in the bar and Patrick in valet was so impressed with their service

Now we are working to get our money back. Very frustrating.

Facility and staff Top notch

I enjoyed my stay here and will stay again next time I am in the area. The property is outstanding.

Very good service.

We had a girls weekend and stayed at Hotel Viata! We really enjoyed our stay. Our room was spacious and fit the five of us. We loved the pool and amenities. We did a lot of exploring but also hung out at the pool and on the property. It was relaxing and a beautiful hotel. Will definitely return.

This visit was our 2nd but thanks to the service and attention we received from Patrick & Victoria it will not be the last. We were extremely disappointed with the rudeness we received from Ambrian at check-in but as soon as we let Patrick know how we were treated, he went above & beyond to try to rectify the issues we encountered. We watched Ambrian check in other guests and she was not rude with them, so it really made us feel that we were not welcome. She didn't explain anything about the hotel just told us to scan a QR code if we wanted to know anything. She refused to acknowledge that we were there celebrating our 1st anniversary, but again Patrick and Victoria cared SO much and didn't hesitate to make us feel welcome and celebrated. We will only return if/when they are working during our visit. One bad apple or bad attitude can really make or break a guest's visit, especially after a long road trip to get there. On a brighter note, the rooms are immaculate. The pool is comfortable, relaxing, & private. The hot tub is the perfect temperature. We enjoyed the rum punch from the pool bar. We love the sit down shower, water pressure, and hot water. Beds are comfy, rooms are cozy, perfect for a couples weekend getaway.

The host on Friday night ( around 9:20) was very helpful, professional and welcoming .. restaurant experience : super pleasant - minimum wait , great service , good food .. host on Saturday night ( front desk ) could be nicer and less attitude .. in general , good hotel , good location . We will definitely come back . Thanks

Great experience had a great week with my wife

Everything was wonderful and the room was very spacious and comfortable.

Wish we had more time. There really enjoyed it nic spa and sona.

Excellent customer service

Booked and paid through Expedia then changed again for the room at checkout. Ordered and paid for drinks at the pool that never came. Pay attention to the changes when checking out.