Ramada by Wyndham Austin South

The front desk guy was verbally assaulted and threatened. Bro handled himself well. I give props to him

Was good

Need my deposit still hasn’t been given back

Decent air conditioning. I liked the Casa Tulum restaurant food and drinks, located on the property.

Great stay

Property smelled like mold.. my room smelled like mold. Shower was nasty. Breakfast was bad. Terrible

The room smelled moldy and not cool enough!

It was good

Moldy

They had a balcony. No extra towels. Shower was slightly broke. Trying to charge for an early check in.

Nothing. I had to find somewhere else to spend the night, for my own safety. There was a massive water leak in my room. There was a hole in the wall with water leaking. The shower leaked water from the wall. The floors leaked water when I stepped on them. The shower was also visibly dirty.

Free parking. Excellent, free breakfast. Helpful and kind staff.

Good location for a visit to Barton Springs and McKinney Falls. However room was dirty and not enough towels were in our room when we arrived. We asked for another set and was told there were no more available at 5pm. We were guaranteed a set in the morning but then were told all not in rooms were being washed. Ridiculous!

It was alright

Very comfortable. Clean rooms. Nice pool. Access by road is difficult due to the major construction of the interstate outside.

Easy booking ad easy checkin

No Wi-Fi for the entire stay. This caused a major disruption, as we had a scheduled work call that could not be taken. Cellular reception in the room was also extremely poor, Additionally, our children were very upset as they were unable to access their shows. In-room phone not working. Each time we had a question or needed assistance, we were forced to go downstairs to the front desk. Room was clearly not properly cleaned. There were visible stains on the counter, hair in the bathroom, dirt on the bathroom floor, and leftover items. This raised serious concerns about hygiene and housekeeping standards. Serious privacy concern. Our room was accessed to drop off the iron while we were not present, despite a Do Not Disturb sign being displayed on the door. This is unacceptable and concerning from both a safety and privacy standpoint. Air conditioning was ineffective. We had to set the AC to 64°F just to achieve minimal cooling in the room. No iron in the room. There was no iron available. We requested one and waited approximately 45 minutes, but it never arrived. Unprofessional front desk staff. The front desk agent was rude and unapologetic. She blamed housekeeping for the delay in delivering the iron and offered no assistance. she was sitting in the back on her phone and not professional.

Great location and friendly staff.

I didn’t like anything about this place, it was nasty and dirty. The tub was horrible, the room smelled like a dog had been living there, and they had big ass roaches.

The sausage from the breakfast was decent. The hotel charged me the right rate, then charged me again in the middle of the night, them refunded the initial charge when I brought this to their attention, then added back another charge in the middle of the night to the sum of the initial charge because it turns out that one was actually correct. This hotel was very sketchy. Additionally, I had water bubble up on my bathroom wall and run down from the ceiling, and several of the lights in the new room didn’t work. The breakfast left much to be desired. The workout room equipment was also terrible. All of the pillows on the beds are also half sized pillows.