The Lodge at Banner Elk
About The Lodge at Banner Elk
Located in the Blue Ridge Mountains, this hotel is 5 mi from the Sugar Mountain Ski and Golf Resort. Facilities include an outdoor heated swimming pool and free WiFi. Rooms feature a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Select rooms feature a sofa bed and spa bath. Laundry facilities and barbecue facilities are available for the guests of The lodge at Banner Elk. A 24-hour reception and a business center are offered. Elk River Club and Golf Course is 5 minutes’ drive from the hotel. Grandfather Mountain, a nature preserve with hiking and walking trails, is less than 9.9 mi away. Exciting Updates at The Lodge at Banner Elk! Renovations are underway as we begin an exciting new chapter, with beautiful upgrades coming in early 2026. We remain open during this time and are committed to ensuring your stay is comfortable, memorable, and filled with the warm hospitality you know and love.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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No working ac, no breakfast, no gym, and no pool….
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Staff very friendly and helpful, room clean and bed very comfortable
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Would definitely recommend 👌
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Drive in motel. Loud. Nothing lovely. Broken fridge.
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The room was definitely not worth what I paid for it.
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I typically do not leave reviews and I really put thought into this because I don’t want to hurt anyone’s business. But this listing on this app is inaccurate. This is an old hotel under extensive renovation at the time of this review. There is no pool for the 2026 season. It’s not ready midsummer as was mentioned in some reviews. The pool is torn out and being completely replaced. There is no breakfast at all so not sure why it says hot breakfast. They will give you a 10% off coupon for a restaurant down the road. There was also not a microwave in our room as stated here. There is a small fridge. The rooms ARE completely remodeled and are clean which is why I gave the 3 stars. I would actually call it a 3.5 but there’s no option for that. I think we may have booked a high demand weekend at the last minute which meant the price was higher but it was most definitely overpriced for the property at the time we stayed. I think they are working to make a nice property for the future but at this time this listing on the app is misleading and particularly for the price I expected more.
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The place was clean and the room was nice. The bathroom was extremely small and you had to work around the door and the toilet to get in and out. The shower was nice though. The walkways were not in very good shape which took away from the aesthetics. Also, they texted and emailed way too much to basically say the same thing each time. Overall it was a decent place but maybe a little less texts and emails?
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The Inn is going through renovations so the grounds outside were quite a mess. But the rooms are updated and very clean and the bed was super comfortable. The woman that checked us in was very friendly and gave us some good advice for places to eat and things to do. We would definitely stay again.
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Great location, friendly staff. Some construction ongoing but would stay here again
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The people who run this hotel are unusually genuine, pleasant, kind, and efficient. We enjoyed the comfort and quality of the beds, pillows, and bedding. We will stay here when we return next summer.
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Good!
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The pool was not working
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Gr
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The staff were very friendly and helpful. The room was very comfortable.
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Pleasant
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Exceptional
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Exceptional
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The staff was nice and friendly. We were allowed to check in early. Most of the property was under major renovation. There were large rolloff containers in the parking lot with lots of trash, mattresses and other stuff around and in them. We were wakened early our first morning by the sound of a large truck picking up one of those rolloff containers. The web site and some commenters had given the breakfast service high marks. It was mediocre.
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Nice quiet location with excellent staff. Can’t wait to see what it will look like once all the renovations are completed.
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The only problem I encountered was that because I booked third party, they weren't flexible with my request to allow my cousin to check in on my behalf becauseI was running late and she needed to get dressed before the wedding. I had to stop, respond to the email request before she was allowed in the room. She drove over 3 hrs. and I drove over 5 hrs. and had lost 1 hrs. because I was coming from TN.
