The Lodge at Banner Elk
About The Lodge at Banner Elk
Located in the Blue Ridge Mountains, this hotel is 5 mi from the Sugar Mountain Ski and Golf Resort. Facilities include an outdoor heated swimming pool and free WiFi. Rooms feature a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Select rooms feature a sofa bed and spa bath. Laundry facilities and barbecue facilities are available for the guests of The lodge at Banner Elk. A 24-hour reception and a business center are offered. Elk River Club and Golf Course is 5 minutes’ drive from the hotel. Grandfather Mountain, a nature preserve with hiking and walking trails, is less than 9.9 mi away. Exciting Updates at The Lodge at Banner Elk! Renovations are underway as we begin an exciting new chapter, with beautiful upgrades coming in early 2026. We remain open during this time and are committed to ensuring your stay is comfortable, memorable, and filled with the warm hospitality you know and love.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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The pool was not working
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Gr
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The staff were very friendly and helpful. The room was very comfortable.
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The staff was nice and friendly. We were allowed to check in early. Most of the property was under major renovation. There were large rolloff containers in the parking lot with lots of trash, mattresses and other stuff around and in them. We were wakened early our first morning by the sound of a large truck picking up one of those rolloff containers. The web site and some commenters had given the breakfast service high marks. It was mediocre.
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Nice quiet location with excellent staff. Can’t wait to see what it will look like once all the renovations are completed.
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The only problem I encountered was that because I booked third party, they weren't flexible with my request to allow my cousin to check in on my behalf becauseI was running late and she needed to get dressed before the wedding. I had to stop, respond to the email request before she was allowed in the room. She drove over 3 hrs. and I drove over 5 hrs. and had lost 1 hrs. because I was coming from TN.
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STAFF small bathroom no closet space
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Everything was good.
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Comfy beds, friendly staff, and clean. This is a motel not a lodge. It was formerly a Best Western and is currently under construction for a remodel which we did not know. The only rooms done are in the back. From the street it looks abandoned. The door on the room needs replacing, as they do not shut all the way and there is a gap under them where creatures can enter your room. The breezeways are terrible.
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Hotel has seen better days.
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Charming Scottish themed lodge, with friendly helpful staff.
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We were not advised that this hotel was being remodeled when making the reservation. The only rooms available to us were in the very back of the hotel where we had to drive around huge shipping containers full of lord knows what, as well as workers staying in some of the rooms hanging over the rails watching your every move as you came and went at the facility. Very unnerving to my wife. We would have left but because we booked thru Expedia the hotel would not refund our money for the room. We slept with all the locks on the doors and a table pushed in front of the door.
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The Lodge at Banner Elk was perfectly situated for our needs.
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Our room was very clean. The bed was so comfortable. I slept very well. Nothing
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Is located in a good area. When we got there we noticed the beds were not a decent size they are what i consider a large twin size or small full. We traveled with a family of 4 and the beds did not accommodate. The bathroom is now sized correctly because to close the door you have to step inside the shower. When we asked if we could get a king size bed with pull out couch we was denied saying they were all booked up for the weekend. We kept track of a few king rooms cause the blinds were open and there were atleast 2 rooms that had king size beds in them that was never touched the entire weekend.
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The hotel was undergoing renovations and we were not aware of them when we booked. The renovations did not affect our stay.
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"breakfast," "room," and "bed" EVERYTHING WAS FAIR FOR THE PRICE!! N/A
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rooms are clean and comfortable. Staff (mrs. linda) was exceptional. nothing, everything was great.
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New rooms
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Great location
