DoubleTree by Hilton Battle Creek

Everything fantastic no complaints

I like everything about this place, especially the parking using the room key to access parking. The staff was very nice and Preston was very helpful. Comfortable beds and pillows.

This is a super updated fresh, and clean hotel right in the heart of Battle Creek. You can walk anywhere you may need to go; the area feels safe. The staff is super helpful and the pool was great!

Two of the three elevators were out of service during our stay. The hot tub was "Out of Order". The restaurant on the top floor was closed. If Double Tree is going to limit amenities, they should be noted on the website, so the customer can make an informed decision on whether to stay there.

Rooms were not available at check-in time. Lounge/bar/restaurant - all 3 venues not open when our group wanted to gather. Staff were borderline rude, had a very bossy attitude

Amazing staff. Clean facility. Cookie was delicious as always. Just with their was water station near check-in and able to YouTube tv as an app without casting from phone.

Very clean and large room. Says breakfast is included however we had to pay for half of our meal. I reached out to them and waiting on a response. Hope it doesn't happen to anyone else.

The restaurant was fairly slow at first, but there were three wedding parties staying at the hotel, and once they started coming in, the place became extremely busy. It was impressive to watch Ashley and Taylor handle the rush. They stayed organized, attentive, and never missed a beat with their customers despite how crowded it became. Excellent customer service and teamwork from both of them. Way to go, ladies! Keep up the great work. Nothing , hotel was great.

Very nice staff. The room was very comfortable and clean. The location was great and was able to walk to get dinner at Griffins. Wish the restaurant stayed open later so we could have checked it out.

The staff here seems like they haven't been trained in hospitality. We were given a different room at check in but not told. A king became two beds for my wife and I. They said they were overbooked even though we made the reservation well in advance. The morning of check out, we called the front desk to get two bath towels. They said we would have to come down 14 floors to get them. When I went down, they handed me one towel, then laughed it off when I was upset. The parking here is inconvenient and separate. The hot tub was broken. Breakfast is $22 per person for buffet. Very nice hotel for this area but a lot to be desired for a Hilton.

Whitney and Preston did their best to get us to a lower floor, got us into parking before we could check in and gave us drink pass and cookie since we had to wait for a half of an hour after check in time to get our room. Room was not ready at check in. After request did not place me on the lowest floor.

Location was great. The restaurant should be open longer to accommodate guests. You need more handicapped closer parking for the elderly.

Need more bartender help. Having all the on site bars closed at the same time isnt convenient for business travelers.

The hotel is beautiful, clean, staff was very helpful and friendly! Whenever we are in the area, this is our top choice! Parking isn't the greatest, but it works. There is a parking garage near by.

So much improvement!

The restaurant downstairs the Alloy is phenomenal and love that the arena is attached.

Krystine stepped up to make us drinks when there was no bartenders were working in any of the bars. Which is disappointing when you are there for a conference. She deserves a raise!!!

I liked that the Hotel is clean. The Hotel does not have microwave in your he room

Well I would like to point out I came here for a travel softball tournament and asked about the pool hours they proceeded to tell me the hours we go upstairs excited to relax before a the games and find out after we got dressed that the pool closed the day before our arrival due to something and wouldn’t be back open for weeks I spent a lot of money to stay here and the pool to be closed I should of got some of my money or a voucher for the restaurant or something for the inconvenience The staff lied about the pool and didn’t even tell anyone at check in

Excellent hotel in a great location! I’ll be back!