Holiday Inn Express Hotel & Suites Bay City by IHG

Good breakfast. Nothing.

Plenty of parking is available. Room was clean and the bed was comfortable.

All employees were very respectful, helpful and friendly. Our room was immaculate, breakfast was available morning all time. I loved my stay

Comfortable and clean. Pool was nice! You can’t use the outlet in bathroom. It’s took close to mirror. The mirror is lovely though.

The hairdryer could not plug into the bathroom outlet. And you couldn’t close the drain in the bathtub to hold water. I won’t stay there again. The woman had a bit of an attitude that I talked to, but the manager the next day was great.

Great spot outside of downtown hustle and bustle but still close to the action

Breakfast was just ok.

Exceptional

The rates. The first night was ---, but the second night was --- and we had to change rooms. It's. ----per night hotel max

Thank you

We enjoyed our stay. Everything was in order and staff was very helpful.

It was a good stay. When checking in the front desk lady was quite rude. She chose to make a phone call when we arrived, we literally walked up there, she looked at me then proceeded to pick the phone up and dial out to a customer who apparently had an upcoming stay. We had to stand there and wait till she was done.

The scrambled eggs tasted like they came from a box. The sausage was turkey sausage - sorry, but that's not real sausage! Definitely can be improved on. Front desk staff were very helpful and friendly. Room was nice sized and well maintained. I really liked that the bed had both "soft" and "firm" pillow options which were actually embroidered into the pillow cases. Would stay here again, but would skip the breakfast. It's free, yes, but you get what you pay for.

This is a serviceable hotel if you are in the area or on your way somewhere as we were. It has obviously been renovated somewhat in the rooms but you can tell the building as a whole has been there a while. It is clean enough, comfortable enough, and located across from a Meijer's if you need anything. No on site dining (other than the breakfast) or bar. There is a small fitness room and an indoor pool. Ample parking.

The staff were super helpful, the place was very tidy and well kept, and the amenities were great! I would definitely stay here again!!! Thanks to the front desk staff I made it to my best friend’s wedding ON TIME (uber failed and they provided a great cab service). Thank you so much!!!

Simple but very nice hotel, close to center of town. Good location in relation to interstate travel. Very helpful staff.

Room was clean comfortable and well designed!! Hotel itself was awesome and breakfast was great

Superb

Fast efficient check in. Clean room and facilities.

Would have liked to see some type of outdoor seating