Candlewood Suites Belle Vernon by IHG

I have been here several times before. It is just fine. Everything was very clean. Hard to room temp. Poor lighting and terrible desk chair. I will keep coming back because it is easy to adjust and in a convenient location. Lots of places to eat near by.

Staff was rude and adding extra charges at check in

Price and location Staff seemed confused

I couldn’t get the TV to shut off. I had to open the breaker in the room and the electrical panel. The Clock in the room was also wasn’t plugged in and I didn’t know how to set it up. The body wash in the shower was empty. Beds were comfortable. Front desk was helpful.

Besides the bathroom, everything was clean. No bed bugs or other bugs! My only real complaint was when taking a shower the next morning; there was no body soap left in the container and what was labeled as Dove conditioner but was definitely not conditioner because it lathered. At the sink, there was no hand soap but rather body soap. Other than this issue, everything was fine.

The location was perfect. Close to restaurants and shops. The bed was very comfortable and the shower was great! The light in the entryway was very dim and there was no light by the sink/cooktop.

First we could not get into our room. The front desk person tried helping but wasn’t sure how to help. He called someone and he did get it open though the electronic key did not work. Then we got in the room and someone had been laying on the bed watching TV. The bed was messy and the pillows were all piled up. I asked for a new room and was told they did not have any. I left and found a new hotel. All this happened between 10:00 and 11:00 PM after traveling for 6 hours.

Exceptional

Location for what I was doing. Close to restaurants. Arrived at the hotel. Nothing like the pictures. Child trafficking signs all over hotel. Will not stay again.

Location. Nice rooms it was just dirty The room was not clean. The coffee pot had/has molded coffee in the pot. Carpet was gross. Microwave dirty. The shower was gross, we did not use. Curtains were stained.

The room was not clean. The coffee pot had/has molded coffee in the pot. Carpet was gross. Microwave dirty. The shower was gross, we did not use. Curtains were stained.

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This hotel is in a great location with the added benefit of free parking. The receptionist was welcoming, friendly, and helpful throughout our stay. It is also conveniently located close to shopping and dining options, making it an excellent choice for visitors. I wish this hotel have better smells on hallway, smells little moldy and smokey like pods.

Convenient Location Large clean room with nice toiletries and kitchen Very close to restaurants and shopping. No breakfast offered or coffee Expensive cost.

Dirty Filthy Filthy Blood stain Dirty bathroom Bugs in bathroom Dried up food and trash behind night stand No was at the front desk after we checked in.

The size the of the room was nice. Staff was friendly. The room was dirty. It had the previous guest key card and gift cards left in the room. The room had coffee for no coffee pot. The garbage wasn't emptied. Had to go to the front desk to get toilet paper because there was none in the bathroom. The big overhead light in the bathroom didn't work and neither did the vents in the bathroom. ,

Noisy at night from dogs prancing on the ceiling. Gym looks good, but no one was in it. Going down hill a little at a time.

Very good

Clean room; nice staff

The room was really nice and included a kitchen with a full size fridge, sink, microwave and mini stove top. The bathroom was very big and the shower had great water pressure. The beds and pillows were really comfy. The staff was friendly. Room was clean. There's an aldi directly across the street from the hotel, so it was perfect for getting some food and drinks to keep in the room. There are plenty of places to eat nearby. Nice park with a river and hiking trails about 10 minutes away.