Holiday Inn Express Hotel & Suites Bossier City - Louisiana by IHG

Always nice and greeting

We enjoyed our stay

We could smell the cleanliness when we walked in the door. We got extra towels with not issues and a recommendation at a local spot for supper. There was a good variety of items for breakfast. The staff was very friendly, from the front desk person to the person cleaning the elevator.

Staff was friendly and professional. Property was clean and well kept

Manager on duty, Ms Testerman, was great!! The property was very clean but the pool needed a little more upkeep and the bed comforter was stained.

Everything was very nice

Our stay at Holiday Inn Express Hotel & Suites Bossier City was just right. The room was clean, bathroom was clean, the building smelled clean. Breakfast was good and staff was friendly. Great job. Thank you.

Very clean and nice kind room Nothing

good

The service was really great. The guy at the counter was super nice, I forgot to get his name. When we went to check out Kelli was at the desk and she was amazing!!! I'd forgotten to add my member information when I made the reservation and she reminded me and had did it for me. I appreciate that she took the time to do that for me, without me having to ask. Little things and genuine kindness goes a long way. I will definitely be back.

All good

Door was stuck when I tried to get into my room and the controls for the Ac weren’t working right so it was freezing in my room all night, but overall it wasn’t a bad stay.

Great beds.

The room was very clean and comfortable

No complaints at all. Very nice room.

Clean, quiet, smelled great

Everything was good and house keeping was on top of things

No

Was charged more than the reservation made!

I liked that even when this 72 year old was mistaken about where I stayed last year they went all out to help me see they wanted me to have the best experience at their hotel . I had to eat crow but it was the best place I had stayed they were remodeling so please if you didn’t like that please be understanding they can’t shut down to do that There was nothing to not like breakfast was great