Holiday Inn Express & Suites Salt Lake City N – Bountiful by IHG

The staff was absolutely amazing, the breakfast was wonderful.

We stayed one night on the last night this location was to operate as a public hotel. Keys to hotel were to be transitioned to the US government the next day at 1:00 pm. The room was ok. The breakfast was adequate. Would definitely stay at another Holiday Inn in the future.

Great

Everything was good minus the ice machines. One was broken and the other one was filthy.

Everything was so close we walked

Clean rooms, friendly staff, great breakfast, clean hot tub!

The staff was so amazing, the hotel was clean and quiet except kids jumping off the bed in the room above us. Other than that i give this sight an A+

It was depressing to stay there. Although i generally like Holiday Inns, i will not return to this one. There was obviance.

Everything seemed aged and cheap. It is the worst Holiday Inn Express I have ever stayed at.

It is what it is, dont expect much for the price i guess.

The man checking us in was unfreindly and rude. He acted like it was the biggest inconvenience that we were there and checking in. I took my kids swimming later that eavening, and he yelled at us for opening a door that we didnt even open. It was uncomfortable as an adult getting scolded as if we were children. All over something we didnt do! VERY weird. All other staff were very pleasant though. Our room wasnt very clean. I dropped my keys in between 2 pieces of funiture. I moved the desk, and it was disturbing how much trash, dust and crumbs were there. The pool was very nice though.

No hot water in my room. the A/C didn't work. Breakfast wasn't all that good.

Good for family

Chose this hotel because of the ratings, price, and distance from my work meeting. Huge mistake. My room was filthy. Sheets stained, bed pathetically made, bathroom disgusting, floor not swept or vacuumed. Thought I could tough it out and try not to be picky. 2nd day, I had ants crawling up and biting my leg. Went to front desk, no sorry, no offer to help, only annoyance that he had to get up from playing on his phone (yes, I watched as I was talking to the new guy). I was told nothing but he didn’t have spray or another room to put me in. Talked to my husband and since they were not in the bedroom and it was my last night, roughed it out. Next morning, went to shower and as I placed my hand on the shower wall to lean down and pull shower knob, I realized I had stuck my hand in what I am praying to God was a PILE of razor clippings from a man’s beard and not other body part clippings, all over the wall of the shower. Absolutely disgusting!!! Other: omelets were burnt eggs with American craft singles melted in it. Rubber sausages, and luke warm oats swimming in murky water being passed off as hot oatmeal. Smell was old and musky, not friendly staff. How this hotel had the high ratings it does is beyond me but I’ll be honest and say stay away!!! Thank goodness I did not bring my family with me!

close to destination we were there for.

Great staff, AMAZING PILLOWS!

Friendly staff and great rooms. Easy on and off freeway with lots of dining options.

The room was pretty clean but older and more run down than I anticipated. It was definitely spacious.

Older property that has seen some wear and tear. The HVAC in our room was so noisy we were woken up each time it kicked on. Room was very cramped for a suite. Staff were pretty nice. We will not be returning to this property.

We would not stay there again. The only positive note is the staff was awesome and so friendly!