The Branson Waterpark Hotel

Love the stay everyone was very nice

Didn’t stay because they said they were overbooked

On site Waterpark. No complaints.

As a family of 5, we loved it. They have updated/currently updating rooms and amenities. The pool was great for our toddlers and our 5 year old enjoyed it. We grabbed ice cream in the lobby as well for our kiddos. Loved the balcony for each floor. We had the two queens and a bunk room so plenty for bigger families. Staff was kind and friendly! Would come back!

The property is in need of repairs and remodeling.

Disappointing

Only 1 slide and outdoor pool was open, and mold was all over wooden surfaces in the room.

Location and staff were great Only 1 slide and outdoor pool was open, and mold was all over wooden surfaces in the room.

Manager was great and very willing to make things right. However, parts of the water park are always closed. We’ve been here 4 times and it has never been fully functioning. Also, the hours for the indoor part are awful. Not up open until 2. Would be really annoying if the indoor part was actually functioning. Also, they started charging for breakfast and it’s not any better than a free hotel breakfast. May be finding another spot. We do like the room set up with the bunk beds.

We booked our room then found out the water park is closed M-W so when you book watch the dates. The staff was so nice they gave us a free breakfast to make up for it. The breakfast was a buffet. It wasn’t bad. It’s $9 I probably wouldn’t buy their breakfast buffet but it wasn’t worth it to me. Their out side pool was open we used it. It was nice not deep but something to keep the heat away. We spent more time playing in the kids pool than the big kids. It was kinda fun. They have a nice gift shop with snacks and drinks. The play room with games wasn’t bad had a few fun games, my husband and daughter played at the pool table. That was a bonus for my husband. They also have a cotton candy machine which I’ve never seen before. It was kinda expensive for cotton candy $8 but the experience of having one made was cool. Their rooms are kinda plain Jane but my daughter loved the bunk bed room like having her own little room with a tv. The only downside fall was kids running around upstairs and you could hear them running across floor. All in all will definitely stay again. Nice little place with friendly staff and stuff to break the boredom.

The water park Paying for breakfast

Paying for breakfast

You can tell the hotel is going through changes and upgrades. It ended up being fine, and honestly we would stay there again. The price was good, the staff was excellent, the food was great, the beds were comfy, and the windows blacked out. Was it everything I hoped in the beginning? No. Was it good? Yes.

The room needed work. The wall next to the bed looked like someone threw up on it and didn’t wash the wall, the lighting was poor, the paint was peeling in the shower ceiling. Looked like there was a leak and someone popped the water bubble but never repaired the ceiling. The staff was very friendly and helpful. I would stay here again but wouldn’t rely on the hotels waterpark for a ton of entertainment.

Bad

El cuarto bien limpio atencion a los niños en la picina mu satisfecha volveremos

The waterpark was not open on the days that we visited. Make sure that if you want the waterpark to be open while you are there ask first.

Exceptional

The rooms were clean, staff were very polite and friendly, breakfast was very good and if you want your kids to have a blast you should take them to this hotel. We had so much fun and will be coming back.

The access to the water park, the gift shop and the location. The nice and courteous young lady employee at the waterpark doors! The staff was slow and overwhelmed at check in and not much better during the stay. Staff indifferent about requests or concerns.