WoodSpring Suites Brunswick

From the outside, this hotel looks like it could be a nice place to stay—but don’t be fooled. The room had an unbearable odor as soon as we walked in. The comforter was old and worn, the bathroom was filthy, and even the hallways were dirty and poorly maintained. The overall cleanliness was completely unacceptable. When I requested a refund due to the condition of the room, the staff refused, citing a no-refund policy. They have guests sign paperwork at check-in without clearly explaining that it includes an agreement to a no-refund policy, which felt very misleading. I would not recommend staying here. Save yourself the disappointment and book somewhere else.

La verdad que estaba muy limpio el local para ese precio, pero no tenía servicio Internet, la televisión no funcionaba en realidad por esa parte estaba bien mal, no Servicio comida no desayuno, no nada y la llave hay veces que no funcionaba entonces tenía que caminar por la puerta principal para hablar con él dependiente para que me pudiera arreglar la llave para poder entrar entrar a la habitación. Gracias

windows fogged up couldn't see out

Front desk staff were nice and very helpful. We plan on staying again

For $75 it was a deal. (Only coffee from a machine but it wasnt bad.) Its fairly new so that’s a plus. Unfortunately the floor in my room had not been swept (no carpet) but everything was very clean; bed and linens very comfortable. (There was a full kitchen.. which I did not use.)

I would stay again . Good location from Interstate

Had to be moved to another room where the toilet worked. Also, I specifically got a suite so that I could use the microwave, fridge, etc … but the property didn’t provide any dishes, silverware, pots or pans. Did they expect me to bring those items too? Luckily, I only needed to refrigerate my prepared food and then reheat it in the microwave. And yes, I DO travel with silverware.

The staff went above and beyond to cater to my needs! They treated me like family! Everything was AMAZING!! NO COMPLAINTS

It was very quiet and comfortable

Everything was great and the staff was exceptional. The bed was really comfortable.

Convenient to the interstate and food The claminess of the bed and smell

Simple but had everything a traveler needed, even a small kitchen with stov top micro and refrigirator. It ewas very slean and had a firm matress on the bed.

Clean and spacious and safe area.

The property was good. Great locations! The representative was friendly. the phone didn't work. There was a beer bottle left in the window. The room needed more wash clothes. We only had 2. Since we had a double queen bed I thought we would have at least 3 of everything. Rooms has kitchen but no pots. We had a great time.

I like the value and it has a good workout room. Also, a good security system in place. My only complaint would be no breakfast, but at least there was a coffee bar

charged my card for 50 and 9750...talked to peopleat hotel even though I cancelled they resold my reservation....very aggravated with Booking.com and hotel nothing

Our first room was nasty, we were told housekeeping only changed the bed “that had been slept in” and that alone should tell you the kind of staff they have. They moved us and we were told the room would be comped but after fighting them through booking they refused to comp the full amount. The floors felt gross, the ac stunk when turned on, and the hallways smelled like pot.

Kitch

Excellent hotel. New amenities and friendly staff. I will definitely stay here again