Best Western Canal Winchester Inn - Columbus South East

Great 😃

The staff were very friendly, rooms were clean. Breakfast we couldn’t eat there because of allergies one is celiac & the other is lactose intolerant. Challenging situation also in some restaurants Other then that we had a pleasant stay. Very close to where we went for conference.

The only thing is that it’s a little dated and their pool isn’t open which they said was on their website under things to know.

My jacuzzi tub was dirty

TV didn't work in the room

Breakfast area was clean and the food was hot and easy accessible.

There were no snacks in the vending machine. The pool was being serviced. Both were a major inconvenience.

It was better than anticipated.

Great

Needs updated, and bathroom was quite small. Other than that, no complaints and location is very good if wanting restaurant and shopping near.

In room jacuzzi was great and the King Deluxe room is very nice.

This hotel is very, very run down. Carpets are thread bare and it has been painted so many times there is paint all over the moldings. Tubs are original plastic, caulking is getting moldy and tub didn’t drain. I really hate to leave this review but I would not recommend at all. I don't care about the pool being closed or the cheaper price. It’s just worn out. Bed lines were fine, maybe it was clean, tvs from 2004 and crazy super bright white light bulbs. It’s honestly not as advertised in my opinion. Sorry but it’s a hard pass. Staff was nice and friendly but that’s all.

First of all the bathroom hadn’t been cleaned. There was evidence of hair all in the tub and around the toilet, not to mention the sink was leaking. Water was pouring out of the sink when I used it. When I reported it they claimed that someone came and fixed it, but the water was still leaking. If you are handicap, or have difficulty walking upstairs, this may not be a good hotel for you to use because we had to carry our bags to the second floor. The pool was closed because it was terribly damaged.

The room was clean. The fact I was locked out of my room several times and when I had to go back and forth to the office and the lady kept giving me different keys to see if they fit.which come to find it its the door itself.but having no elevator at this hotel, you have to use steps and back and forth was hard on me and the lady yelled at me cause I was in tears. It wasn't my fault their door on my room was messed up.

Every time I turned on the television, Fox News would always appear first. Consequently, I'll not stay there again.

Rooms were clean. Breakfast was good

Clean renovated property displaying attention to detail ! Every staff member encountered showing a keen interest in customer service ! This facility does not have an elevator which could impact some visitors. The stairs are very wide making use rather easy !

Felt like they were speaking down to me.

Good 👍

Definitely a little older property but clan and comfy. Wonderful staff and breakfast, pool will not be in service for a while as we were told so if that’s a factor they will allow you to cancel and go elsewhere. Worth the money and safety and comfort for a road trip!