Comfort Inn & Suites Cedar Hill Duncanville

Liked how spacious room was and how much was in there. Furniture was old but worked fine for us.

Good

Uu

The only thing is the pool isnt very clear . And there needs to be updates to the pool it self

I visited on 7/23/26 I arrived at my room, immediately I always check my room and bed out, good thing I did, the top spread had a big brown stain on it, pull the covers back, sheets was nasty, look like nasty butt smeared on the sheets, checked my grandkids bed, black hair on sheets, brown spots on comforter and sheets. I immediately went to the desk, young lady at desk was very sweet, but no more rooms to change me too and no one there to change my bed, stated she could give me sheets to change my own bed (Terrible ) but had no choice, checked other hotels, prices had gone up. then I go back to the room, look in drawers and find a pair of dirty socks, so this means they didn't check the rooms and did not clean it. No manager on duty, noise is loud at night from being so close to the hwy (not hotel fault) there was no one at the desk when I checked out Saturday morning, sign was up stated they was away from desk, didn't have time to wait to request to see if a manager was on duty, I will not stay again.

Rooms are old and had a smell

NO

Had a upgraded room for a double bed

The Breakfast was more than I had expected. The staff was exceptional.

Breakfast was fabulous. The bed and pillows were great. The hair dryer was excellent and quiet. The room had a lot of carpet stains. I chose not to go barefoot. I had to wipe down the bathroom counter and bedside table as they were sticky. The room smelled like fragrance of which I am allergic. There was so much fragrance it was like they had to cover up the smelly room. There was no light on the desk making it hard to see to work there.

I was impressed with the condition of the room.

The staff were friendly and helpful. The room was clean and well maintained. However, the facilities were older than I expected.

Superb

However, the food for breakfast was very good and the cook was a very personable person.

The location was good. They have good breakfast I didnt like that I was first put in a room that smell like urine. Then the next room, what seem to be blood in the tub, after speaking to the manager, she said it was rust. Said she told the young girl that was working that night to explain it to me when she switched my room. But she didnt. And the pool, very nasty. It definitely isn't being maintained properly. U could see a film in it, bugs, trash and the water wasnt clear at all. It was foggy looking. Couldn't see the bottom. My grandbaby dropped her toys in there and there's no way anyone could have went down to get them because you couldn't see. The tv wasnt the best either. Had like a blue tint to it. I couldn't enjoy watching anything.

I'm sorry I just put everything in the first paragraph

First of all this facility is okay they just need to maybe get new carpet the breakfast was not all that good seem like it was thrown together the swimming pool was real green the whole time we was there and had us itching and burning and I wasn't too happy about it and I paid pretty good money for that facility but the room say itself it was good and it was also clean the housekeepers were really good and doing their job they need to do something about the smell the odor on the third floor it's not really just smell fresh they need to get better spray and cleaning equipment to leave the room fresh I'm sorry I just put everything in the first paragraph

I didnt like that I was first put in a room that smell like urine. Then the next room, what seem to be blood in the tub, after speaking to the manager, she said it was rust. Said she told the young girl that was working that night to explain it to me when she switched my room. But she didnt. And the pool, very nasty. It definitely isn't being maintained properly. U could see a film in it, bugs, trash and the water wasnt clear at all. It was foggy looking. Couldn't see the bottom. My grandbaby dropped her toys in there and there's no way anyone could have went down to get them because you couldn't see. The tv wasnt the best either. Had like a blue tint to it. I couldn't enjoy watching anything.

The hotel was nice and clean. The most amazing thing was the bed. The mattress on the bed was wonderful. I haven't slept that well in years. Our housekeeping service was wonderful and very helpful.

It was off the highway. Carpet was dirty with spilled area