Candlewood Suites Austin N - Cedar Park by IHG

The room was ready at check in time ,which was 3:00pm. It was clean and furnished with all that we needed. The staff was extremely helpful and kind. The air conditioning was off the hook. The kitchenette was clean and sufficient for our needs. The bathroom also had all you needed, with wonderful Dove products. We would recommend this candlewood suites to family and friends.

We enjoyed our stay and will stay again

The kitchenette and the refrigerator and freezer were very useful, and the property was pretty well maintained, I was locked out of my room once because the keycard randomly stopped working but the staff at the front desk were very helpful with getting a new one.

Air quality in the room was bad, door was stuck all the time, sink was stuck.

Room was very musty, moldy smell. Also had the old cigarette smoke smell. Just not a very well kept, clean place. No breakfast.

The room was dirty it was an awful smell that made my stomach nauseous and even worse the door of the hotel wouldn’t lock you could just turn the handle from outside the room and walk right in even when your in the room with the lock on I definitely wouldn’t recommend this hotel to anyone

Good location, close proximity to all restaurants and easy access to the highway

The floor in our room was slimy, and house keeping we found only came once a week and we were booked for a for an entire week. We had to take out our trash and get our towels which was very very weird. The room smelled like wet dog food and so did hallway.

The front desk was very helpful and trying to find me another room and they said that the room would not be charged to my card, but it still has been and I have not received a refund yet.

Great location close to restaurants and stores. Staff was very helpful and accommodating. Rooms are spacious and clean. Beds are very comfortable and the A/C works great. The only thing that I did not care for is the smell of animals in the hallways and room...however, it is very pet friendly, which is a plus.

Staff was very friendly. What we didn’t like is our floor was dirty and it took four days for them to get in there to clean it. Ice machine in the refrigerator didn’t work. In We advised them of that was never fixed during our five day stay.

Not clean, broken plumbing , filthy dirty carpet as if construction workers are in there.

No hair dryer. No tv control that worked

The layout of the room was spacious yet provided drawers and ample closet space.

Great stay and welcoming staff members 👍

Fortunately, that night, Allyssa, again, came to our rescue, in disbelief of our story, and found one. Heh- what is with the two peepholes in our door??? Ancient stuff! Just ask that female sports reporter, Erin, about what happened with her- big law suit! And, NO breakfast, if any kind... I wanted to leave, the first morning we woke up. Kudos to Allyssa, the night clerk, for saving the reputation of IHG! She deserves a huge bonus, and raise in pay!

Great experience. Love your pet friendly

Located in a nice part of town where staff and even the people that were staying there overnight were very friendly. They welcomed my service dog with open arms and the accommodations were good as I like the full-size fridge in the room. The shower even has a nightlight on the wall very nice and comfortable mattress just the right size room

Since I was staying less than 12 hours I did not bother to complain. The curtains did not close completely with the bright lights of the parking lot made it difficult to sleep among the many other problems

Beautiful room. Clean. Spacious. Convenient. I really enjoyed my stay