Comfort Suites Northlake

Room layout was terrible. Bathroom toilet super low.

Older inside than expected. Room was clean. Breakfast was decent. My floor wreaked of smoke.

We arrived at 4:40 to check in. We were told by the staff our room wasn’t ready. Any rooms with 2 queen beds were not ready and were still dirty. Check in was at 3? There was 10 people with the same issue including us. We were left to just get a King bed due to getting ready for our concert. The staff was not helpful in managing the issue or not being accountable. There was no manger on duty. The room was okay but I would not stay here again that’s for sure.

I had originally booked 2 double queen but i had to change to 1 king because I was told that was all that was available and i needed to access my room to change clothes.

The pull out bed is a s joke but the hotel is okay

Very good and clean helpful

Breakfast could be better. They could offer grits or hash browns

The elevator did not work the entire weekend and neither did the pool. I was able to use the gym. Rooms were clean, but they were out of blankets for the sofa bed

Good

Pool is broken front desk was not helpful upon arrival I got no direction or Info. Upon leaving guy was sleeping at front desk I had to wake him

I would never stay at this property. Too many issues.

Nice and simple place to crash for the night. Needed a shower and a bed. Good stop.

The pool was not available

The first room I was in Head poop all around the toilet. The toilet wasn’t cleaned the toilet backed up. They had to move my room. The attendant had an attitude when I told her about it and told her to come and look at it. That’s when she changed my room. I’m asking her questions about something and she wasn’t helpful at all she changed my room to 506. I get up in 506. The bed was half made on one bed. It didn’t have no lotion. It didn’t have anything. I had one set of towels in there. The refrigerator was wide open, so nothing was cold and you had dust everywhere and I didn’t have nowhere else to go cause I would’ve went somewhere else. The shower in the other room that she transferred me to the tub backed up I never had an experience like this. The only good thing about it was the breakfast the kitchen staff down in the kitchen. They was very pleasant. The food was hot. It was cleaned. It smelled like weed all up and down the hallways like real ghetto.

Clean room, quiet air conditioner and a aw a

The pool wasn’t ready for use..

First pulling up I was like ok ok this is nice then walking into the room I was like yesssssss the room was too nice, spacious, clean, bed was comfy, housekeeping staff so sweet, when I first got there I figured front desk staff were tired cuz the energy was a little umph but my boy Mike turned that around he was so lit, cool, nice & he def one of the reasons I’ll be returning…..go see Mike and book that room!!!!!!!!!!

Staff was very friendly. No shampoo in the bathroom, looked like someone broke them off the wall and it was not replaced. Good place to stay for the price.

Pleasant

The rooms were spacious and overall a clean establishment. The shower curtains were short so water did get on the floor.