Rodeway Inn - Chicago

The location was perfect. It's very close to downtown without the downtown price. Staff was friendly and helpful. The parking lot was very small.

No microwave/refrig in room

It was a place to stay It needs big renovations, the doors don’t shut so the weather still gets in, the staff inside is a bit lazy, and when I went in to checkout the man was sleeping. I know this is my fault as well, but I did not get my $100 cash deposit back, I forgot to ask for it, but the staff should be trained to ask if a cash or a card deposit was made when customers checkout.

Clean

Central Parking was difficult

Conviently located near the venue I was going to : Aragon Ballroom NO smoking room had cigarette burn holes in the bed sheet! Cmon, replace them! Lousy room door handle: you put the electronic key card in slot, but door wouldn't open. Had to ask office mngr what to do, had to pull UP instead of down like usual, wasn't told this when I arrived. Tried that, still didn't open. Had to ask cleaning staff that was nearby what to do, she put card in, then pulled it out, then pulled UP on the handle. VERY annoying experience upon arrival.

Nothing Everything

The location worked great for me. The building was old, but the room was clean. Would have been nice to have a mini frig and micowave

The location The room was dirty and the facility had a ot of maintance problems. So, I left the place. They overbooked my room and never gave me my money back. I am still waiting for my money. They told me I should talk to the manager but he never appeared.

Location Staff was rude and negligent; he left the office in the middle of the night without any notice and left us waiting for 30 minutes,knocking and calling since our key was not working; we had to call the cops in the end since it was late at night with me (female) and my daughter locked out; bathroom was leaking from shower tub to the toilet area; requested for a fix but they never did.

I have never been treated so rudely by anyone while staying at a motel. I will certainly never stay again at Rodeway.

Convenient, on site parking. Affordable. No mini fridge, toilet was too close to the wall.

The people were very nice and courteous and were very helpful. The room was clean and the bed was nicely made and everything. Ivan Room 7, which was a handicap accessible room, which I requested the toilet, was not secured to the floor the bolts were missing from the or I should say the nuts were missing from the bolts that secure it to the floor. So I had to be very careful getting on and off the commode, and whoever did the tile job in the bathroom for the shower, they didn't pitch it enough. So if someone's not careful, they could get water even into the room, I was able to keep it from happening, but Not everybody would pay attention to the stuff Like that and The parking was not great. It was very close quarters. I'm a professional driver, so I had no problem. Getting in and out but I can see how people could have problems if they're not as experienced so that was concerning

Clean None

Room was updated and very clean, with free onsite parking. Staff were very friendly and helpful. Although the hotel might be spartan compared with most other properties, it offers great value if you just need a place to sleep for the night. Not a turn-off, but a surprise - be aware that they charge a deposit at check-in on site in addition to the room charge to cover any potential damages to the room during your stay - $60 cash or $100 by card. Cash is refundable upon departure, card within 5-7 business days.

Didn't have mini fridge in the room

location it is ok for the value

Served its purpose.Not fancy but adequate! The bedsheets and covers could have been more comfortable if they were a size or so bigger. Much too short!

Hmmm, just the location I'd say. It was more or less ok. Although the street would get real loud quite early in the morning. The staff was rude. We got there after a 10+ hour flight and asked if we could pay the deposit the day after (60 EUR, whereas we had already paid the whole amount for our stay which was way more than this sum) - our European card wouldn't work. The person at the reception asked us to go find an ATM and get the money, and got at my husband for being "so tense". Then began the room search escapade. In the first room part of the ceiling was laying on the floor (there was no hole still, but still). The second room was swarmed with spiders - outside of the room they were crawling everywhere and dropping from the ceiling, in the room - they had the whole corner to themselves. The third room seemed to be more or less ok, with no visible problems. WiFi didn't work, at all. The staff was not ok throughout our stay there - having personal conversations whilst you are standing there waiting, talking to you as if you are not there and avoiding eye contact, not showing the least interest in trying to help you out. Although they did try to give us the best room there was on the night we arrived, I give them that. The best this motel has which simply means nothing has fallen off there yet and there are no life forms starting something new there.

Didn’t eat breakfast or use facilities Quiet