Courtyard by Marriott Clearwater Beach

Good

The credit towards pizza & deserts, the 2 hour e-bike offer, available boat tours directly in front of the hotel, & its within walking distance to the beach & many shops. The housekeeper came in my room when I had a Do NOT disturb sign on my door handle. They said it must have fallen on the ground, which was possible. They need better signs.

Bad

Very good

The staff was super courteous and accommodating. They went above and beyond to make sure we felt comfortable and welcomed. I didn’t like that I had to use valet to park my car. That was an extra cost that I did not see anywhere on booking.com. I also did not like that I had to pay a $30 destination fee. The stay wound up being way more than we anticipated especially we had two vehicles we had to valet.

Very good

Beautiful property, bar on top floor roof free cocktail each night, great location, staff was very friendly and let us check in early. Wasn’t told by booking about the $30 resort fee each day and parking is $38 a day. Pizza place downstairs boring.

Would stay here again

Upon arrival, greeted by Austin at the front desk, our 8 night, 9 day stay was punctuated by top notch customer service! Free e-bike tentals, $20 meal or drink voucher, daily. Great location, with easy accessibility to white sand beaches and dining! Clean and comfortable room, delicious food at their bistro, served by charming staff Betsy, Gretchen and Manel, all of who were incredibly warm, personable and welcoming. Noteworthy mention...Brandon in valet parking who was helpful, charming and diligent in performing his role as part of an incredible team. Lastly, the individual who ended our every day with a gorgeous smile and delicious, complimentary sunset cocktail...(for me, and a cocktail for my daughter...) we had an incredible vacation an 54th birthday celebration for this NYC nurse! Already planning our next getaway!!

The hotel was two blocks from the beach straight shot. Close to a lot of shops and restaurants. Loved that they had a hydration station for our water bottles. The perks were amazing and really helped with our family of four.

It was beautiful and very accommodating The showerhead plus the water pressure almost took off my nipple and pierced my sunburn but other than that, I have nothing bad to say

From the time of check-in all the way to check out excellent customer service had all the amenities that we needed for the trip. Close to the beach definitely exceeded my expectations. 😎☀️🏝️

Location One staff member was taking breakfast orders, and she was incredibly rude (she is a Spanish speaker with black hair). Her attitude was sharp, dismissive, and made it clear she had no interest in helping guests. It turned what should’ve been a simple morning meal into an irritating experience. When a hotel puts one person in charge of breakfast service, that person should at least know how to speak to guests respectfully. Instead, I felt brushed off and unwelcome.

The hidden fees upon arrival will ensure we do not return to this hotel. They were ridiculous and unneccessary. The hotel and location were great. 90% of the staff were amazing. Pool hours were ridiculous.

Clean room, rooftop bar was awesome. Wish the weather cooperated with us more but that’s no fault to the hotel. E bike rental was nice as well as the use of our 20 dollar a day food voucher

Tv didn’t initially work

Very good

Very poor

Poor

Exceptional