Best Western Plus Cleveland Inn & Suites
About Best Western Plus Cleveland Inn & Suites
The Best Western Plus Cleveland Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall. The Ocoee River area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. This Tennessee hotel offers features and amenities like free daily newspaper, free wireless high-speed Internet access, seasonal outdoor pool, fitness center, on-site business center, public computer with Internet access, copy and fax service and in-room amenities like spacious work desks. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All rooms have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, irons, ironing boards, down pillows and cable television. Some rooms also have sofa sleepers. Nonsmoking and connecting rooms can be requested. Laundry facilities are located on the premises. Ample free parking is provided and can accommodate most cars, trucks or busses.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Visible of poor maintenance and upkeep. The a/c unit needs maitenance, room smelled of smoke and alcohol, and the bedding smelled. We were tired and just kept the reservation but did not shower due to the linens and uncleaniness.
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Nice size room and a very comfortable bed. The hotel was very quiet and the breakfast had lots of choices. Very friendly staff.
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Nice place to stop for the night. The only problem we faced was the bed. Not conducive for a good nights sleep. It was so soft I felt like I might go through to the floor. Upgrade the mattresses then you would get 5 stars.
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Clean, well maintained motel, professional friendly staff and great breakfast!
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The staff was very friendly. The room was clean.
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there was an odor when you entered room - maybe rugs - it wasn't so bad when the fan was on
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Good breakfast.
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Room was very clean and it was a good stay. The breakfast was very good.
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Location Some things at check in
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The staff was very friendly especially the breakfast staff. The food was hot and fresh everyday. Right before breakfast was ending she continued to have fresh cooked eggs and biscuits.
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The property was very clean and well maintained inside and out. The bed was very comfortable. I would definitely stay here again.
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I stayed at this hotel for five nights, which was a big mistake. Dogs barked the whole night. I went to the front desk to complain, and they told me they would take care of it, but they never did. I couldn’t sleep. The floor was not well maintained. Throughout my stay, I only saw one staff member. I visited the front desk multiple times to ask for towels, but no one helped me. The list goes on.
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The card to the door didn't. The back door that led to swimming pool was propped open. The bathroom door drug on the floor and was very difficult to open or close. The bathroom door not working and the key to door didn't work.
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Clea, comfortable, quiet Breakfast was mediocre
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very good
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Overall a pretty good hotel, okay breakfast.
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Very good from the time I entered the hotel until my departure. Christina is amazing.
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It was clean Nothing
