Fairfield Inn & Suites Colorado Springs N./Air Force Academy

Great stay! Excellent breakfast and comfy beds!

Nothing

Our bathtub did not drain. The breakfast was poor and the staff seemed to not care and the air condition did not work. The beds were very lumpy. The pillows are very flat very surprised to stay at a Marriott that was in this poor condition.

The two ladies that were at the desk on 7/27 thru 7/28 went above and beyond to accommodate us were so nice and friendly. The hotel was clean and enjoyable. The breakfast was very good and well maintained.

The hotel was clean and staff helpful, but the building is a bit run down.

Very comfortable room, friendly staff. Okay breakfast. Arrived at 3pm and they were short staffed so we had to wait for room. Other than that happy with our stay here. Would stay again

The room was clean and staff was friendly. Unfortunately the pool was green and cloudy also the spa was out of order. The breakfast that was included was practically nonexistent, no eggs, no yogurt, the oatmeal was soupy and the mini blueberry muffins were frozen.

There was a very limited menu, basically none. Which is fine, but let people know the night before and adjust price. Elevator was slow, need two.

We expected to have a better experience for the price of this hotel. The hot water was barely warm. The cleaning was not thorough; someone's fake fingernails were littered under the bedding flap. On a positive note, the breakfast was good despite the refrigerator going out overnight, so there were no cold products such as milk, cream or yogurt.

Very satisfied with room and beds were comfortable

My room was quiet and AC worked well. I could sort of see the mountains but "Mountain View" is a bit of a misnomer given the way the hotel is oriented. I was in room 211 and there was a crater in the mattress closest to the door-- it really needs to be replaced. I liked the fridge and microwave and coffee maker. I liked that there was a nice desk and a sitting chair. The water in the sink and shower never got very hot, but it was warm. Staff was very friendly and helpful and hotel was well designed and easy to navigate. I liked the pool and fitness room.

Our tv stopped working and it was replaced immediately but the best part of it was staff was helpful.

Very nice hotel friendly staff great location

Our room,bath,lobby grounds all clean and nice. The outdoor seating needed attention...and this was at 4pm...still remnants of breakfast. Food stuck to the sides of the table. Outdoor hottub was not working. We didn't eat breakfast there but it looked ok. Bed and pillows all comfy and clean as well as our bathroom. Convenient location and the view of the mountain from the outdoor patio and I assume some of the rooms is beautiful! AC WORKED GREAT.

Hotel staff were very nice. Rooms and lobby area were clean. Pool is tiny, and the hot tub was not working and not in any kind of clean condition which sucks and we were not notified ahead of time. Fitness room TINY. Coffee was out at 6:30AM, so not helpful when that is the first thing you come down for in the morning, but staff did quickly fix the issue. Lots of choices for breakfast.

Good breakfast, clean room, swimming pool

Room was decent but the breakfast was not good and not enough

Staff was very helpful and friendly

Everything was nice

Very easy checking helpful staff very friendly