Hilton Garden Inn Colorado Springs North Air Force Academy

Brigate pool was good for kids

Excellent service. We will stay at this hotel again

The property was great. The room was clean. Staff was super friendly highly recommend.

The area was nice and close to shopping places. The only thing was our room was changed from 2 queen beds to a king bed. I was not informed beforehand and only told that my manager probably changed it cause we were over booked. It would have been nice to be informed.

Great location and the staff made us feel welcomed. Beautiful surroundings

Breakfast included would be nice

The staff were all amazing Nothing. My stay was the best

The staff was helpful, parking was ample, and I appreciated the coffee station opening at 6 a.m. Breakfast costs about $12 per day, which I skipped because there are plenty of nearby places to eat. The main reason I chose this hotel was its proximity to Garden of the Gods, nearby shops, and the pleasant parking-lot area for a short walk after dinner. The fitness center is small and has only kettlebells and a floor mat, but there is a separate room with treadmills, free weights, and a bench. The pool also looked nice. Wi‑Fi was available, though I didn’t use it because my Xfinity Mobile data with hotspot was very fast. That may be a plus for guests who prefer not to use public Wi‑Fi. I also appreciated being able to email a file to the hotel for printing. Overall, this place ticked many of the boxes I want in a hotel. It was a good stay, and I would likely return.

Imprisoned the breakfast.

Everything was fine. No problems.

When we arrived an hour after check-in time, the front desk staff wasn’t sure if there was a room available that was clean and ready to check-in to. Eventually, we were able to check in after waiting a bit. During one of the nights of our stay, we noticed there was a ceiling leak above our shower as another shower was being used in the room above. An employee came to check out the room. They offered us a 2 queen bed room as another king bedroom wasn’t available. No care for mentioning any kind of refund nor offered to credit us for the poor condition of the room prior to checking in. They also did not have an emergency maintenance staff to come check on the leak during the night. The morning we checked out, there was no knowledge about our leak from the front desk (meaning lack of communication to management nor the person on duty). No apology from any staff while checking out. The hotel was apparently renovated a year earlier but there was still the problem with our king room. For the condition of this hotel, breakfast also should have been free instead of charging. The hotel is in prime location to the Air Force Academy and the Promenade shops so this is a positive and the check-in/check-out process is simple so there are a few pros. Other than that, would not recommend.

Liked the outdoor seating with fireplace.

Quietness, cleanliness Cosmetic issues, the mini fridge didn’t have a plug in the cubby so we had to pull it out and plug it in somewhere else

A loose hand rail in the pool A leaky ac unit in the room When reported to staff, they said they would take care of it.. Staff was very friendly and check in was easy. I reserved last minute and reserved an incorrect date but the girl handled it without hesitation

Although I booked a double queen I was provided a single king with no other options. The bar and grill was closed unexpectedly one night. But the room and grounds were clean and the property was in a very convenient location. The staff needs to be more organized for big event weekends as there were many issues with rooms/guests.

Very nice hotel, rooms are clean and staff is friendly 🙂 This is the second time I’ve stayed here, walk to restaurants, and easy access to highway and AF Academy

Was in town for USAFA Parents weekend! Great place to stay - easy to get around from this property. Great property and will stay again!

Solo traveler,clean,safe,across the way from a nice mall!

We have stayed at just about every property near USAFA. Just found this one - best one. Large, clean area for gathering downstairs. Rooms were a nice size. Bar/restaurant/snacks downstairs. Two thumbs up.

They never cleaned the room or changed the sheets I had to do it myself Cleanliness