Embassy Suites by Hilton Columbus

We ended up having to switch rooms due to a strong sewer smell in the room. It was not a smooth switch initially and we had to call/stop by the front desk a several times maintenance and house keeping came by, but as soon as we spoke to the young lady at the front she got us taken care of. The second room was clean and did not have a sewer smell. Room has plenty of space to move around - beds are full size. Beds were okay, pillows were extremely soft. TVs worked well. Overall the room was fine, the whole hotel gives a little outdated.

Top notch! Will definitely stay here again!

The pool is crumbling in spots, the water was foggy, so much so you couldn’t even see your legs in the water. I understand it is a hotel and things get missed but obviously no one is inspecting whatever the housekeeping services are doing in the rooms. I took photos and will be sharing them on google reviews as well. I am super upset because it was not cheap and the photos online are extremely misleading.

Staff was great, as usual. Thanks

Everything was amazing, the breakfast was just mediocre but everything was great regardless.

La alberca está a súper sucia y los baños no estaban en buen estado

The pool was amazing! Indoor and outdoor. The staff was kind and helpful. And the room was nice also would definitely stay again! I love Hilton hotels! It’s a brand I trust.

Happy hour food could improve.

.

facilities were clean and the amenities were great

Probably my biggest complaint was the other clientele at the hotel while we were there. Adults wrestling and roughhousing poolside, loud and obnoxious kids and adults in the annex, lobby and pool. Smelled like marijuana everywhere. Which is not the hotels fault but still affected our stay. (We have many kids ourselves!) I’m not sure if it was just the day that we stayed or if this is the regular but it made our stay less than excellent.

Breakfast was great and the pool is nice!

Clean room, nice space and good food

Everytime I go to Columbus I always stay at this Embassy. The breakfast is amazing. The staff is is always professional and helpful. The hotel is accessible to everything I need.

The TV really wouldnt respond to remote. Bathroom sink was plugged up. Shower whistles the entire time. So outdated and damaged. Our wall could be pushed in. So chaotic and unorganized it wasnt worth doing anything but staying in our room. Room was way too hot. Set thermostat at 60. My baby monitor was reading 73. Couldn't ask for any help from front desk because front desk area was so chaotic so many people on a Saturday. I've never experienced such a busy hotel. Breakfast looked good but did not taste good. Except yogurt bar that was 10/10. Pool was cool but super cloudy. Lamp plugs did not work one was melted.

Seen signs posted about no outside food in restaurant area but that was clearly not the case. Then Saturday evening the fire alarm goes off for someone burning popcorn walking up and down 8 flights of was not something I was trying to do. Very very inconvenient. There was more things that made this trip unpleasant but its not enough space to put it all... SMH NEVER AGAIN WILL I CHOOSE THIS PARTICULAR HOTEL LOCATION

Beautiful property. Breakfast was nice and hot. Made to order omelettes were a hit! My kids enjoyed the pool and workout gym. The room was clean and spacious. Staff was friendly and knowledgeable!

👏

Absolutely hands down loved this hotel. Everything was perfect. Thank you.

Staff were very pleasant. Breakfast was great. Nice atmosphere to sit down and have a beer. Food was decent from Exchange. Pool was a bit hit for my kids. The only downside was that the A/C in the room didn’t seem to be working well.