Embassy Suites by Hilton Columbus

The pool and atrium The breakfast food could’ve been better !

Great service and cleanliness as always.

Beautiful hotel with comfortable beds and helpful staff.

Very good

Good selection for breakfast. Staff was very nice and helpful Wasn't the cleanest around the hotel. Outside pool wasn't open. I booked this hotel for the inside/Outside pool and it never said it wasn't open when I booked it. The inside pool was okay but always packed and seemed there was no control over the people in there. We came back from the zoo one day and there was a handful of people in the outside area (which was closed) smoking weed and being loud. The pool area was definitely out of control and very loud. An elevator was down the whole time we were there.

If you enjoy a warm stuffy room with poor water pressure and almost no hot water, this is the place for you. The solution for the horrible ac was a box fan. The front desk staff was no help and just brushed off the ac not working like it’s a common thing.

It was a really nice place the service was excellent the breakfast was 😋 I would definitely stay again

Exceptional price for such a great facility

Honestly everything was really great, except that I needed washcloths for my family at 7am and they had no one to bring them to my room so I had to go to the front desk to get them in my pjs. But aside from that, it was a really nice hotel and staff were all very sweet!

Clean hotel and delicious breakfast

Love this hotel. Quiet and lovely

Exceptional

Amazing stay! From check in (the attendant at the desk was so nice) to check out (again, a different attendant was amazing)

Bad

Hotel was amazing and so was the breakfast buffet. However the staff at the desk acted as if it was an inconvenience to have to answer any questions and there were no other customers at the desk. So it was bit like they were even busy.

Lady with the glasses was so rude and hateful for breakfast. She was slamming dishes down and told me to move and get going. The worst Embassy ever

Clean room and good breakfast

Love the Manager's reception. And the made-to-order breakfast is the best!!

Hotel was beautiful, great location, the staff was super friendly and eager to help, hotel was clean and everything I would need.

It is totally wrong that we were never told about a $5 per day parking fee. How is someone supposed to get into a remote part of Westerville without a car. If you stay there, you have a car. The fee should have been included in the room price. Also, we checked out and were never informed of a parking fee. Ditto for check in. In my opinion this is fraud and had a serious impact on my opinion of the hotel that otherwise would have been very positive.