Hyatt House Columbus OSU / Short North

Great stay! Clean room, breakfast was very good. The outside patio was nice to have a drink and relax.

The entire property had problems. For over two weeks with an elevator not working. When in the reception area people coming down to the lobby were stopping by the front desk with room problems. We moved to another room bec the first was dirt and sink cracked and the second room was also dirty.

Overnight stay and only 1 elevator was working. Sometimes waited 15 minutes for elevator. I was told they were waiting on a part. Have stayed here previously and no problems. Will definitely go back!

Location was good. Parking was easy. Carpets in front of elevator and in hallways were dirty. Only one elevator was in service. The breakfast was horrible. Cold eggs & breakfast potatoes. Bacon was raw. Front desk staff was more interested in her phone than in taking care of checking us in.

My stay went very well. Clean and comfortable.

Everything was great!! Excellent stay.

The location was nice and the size of the room was great It was dirty. The room wasn’t properly cleaned and they offered nothing due to this.

Room was very nice, breakfast was good with lots of choices. But we had no elevator and on the 5th floor and staff was no help! One was broke when we got there and the second one went down shortly after. Need to fix this immediately

The room was very spacious & the beds were very comfortable. The breakfast buffet had many options to please any picky eater.

The space and cleanliness The elevators kept acting up

Nice location and beds were comfortable. Nice layout. Breakfast was nice and the staff were very friendly and welcoming. We struggled getting the tv to work and the hotel bar out of a lot of things. No exhaust in the bathroom kinda sucked too.

Very good

Hotel was nice. We booked through a 3rd party website and although it said breakfast was included, there was no signage as to what the breakfast hours were. It was not in the lobby, the elevators, or the QR code of hotel info in our room. Had we slept in 15 min later we and our 2 children would have missed breakfast.

The hotel had one of the best hotel gyms.

Staff was not as welcoming as the last time we came. In such a big hotel, one elevator being down made getting an elevator a bit longer. We still love this hotel.

Staff was wonderful. I did not like the bedding too short to pull up and cover you

Staff was great, Appreciated being able to order food at the bar after a long day of traveling!

Great location and very clean. I will be back, the room looked better than the pictures. First time staying with Hyatt and I loved it.

I didn't get the room I reserved and was given a room with 1 bed. My air conditioner didn't work both days. And I was given box fans

Perfect for quick in and out stay. Close to OSU medical facilities. Comfortable bed and room was clean.