TRU By Hilton Crossett
About TRU By Hilton Crossett
Comfortable Accommodations Tru By Hilton Crossett in Crossett offers rooms with air-conditioning, free WiFi, and amenities such as a refrigerator, TV, and free toiletries. Guests appreciate the room cleanliness and breakfast provided by the property. Leisure Facilities The hotel features a year-round outdoor swimming pool, fitness room, and electric vehicle charging station. Additional facilities include a elevator and a 24-hour front desk, ensuring convenience for all guests. Convenient Location Located 50 mi from Monroe Regional Airport, the property is highly rated for its attentive staff, excellent service support, and room cleanliness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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The hotel was nice
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I had ants in my room but the staff came and killed the ants, sprayed and cleaned it up.
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Pool was good Rooms kind of sucked.
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We vacation in that area every summer, and so we stay there. This year they had an ant problem, so we ate down in the lobby area to avoid spraying again for ants. Other than that, everything was fine…
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I was charged on my card on booking. Com and at the hotel
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Tv in my room not working, no hot water bathroom sink and ants in the beds.
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Grits, bacon, eggs and pancakes were good!
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My room was infested with ants
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Great place to stay with the friendliest staff
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It was a good stay at the hotel, the only problem was the internet.
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Need new pool sticks for the pool table and the hotel had no hot water
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Had no hot water in both of the rooms I booked
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Loved the out door pool and friendly staff There was a lot of little black ants in our room
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With sorrow and memories fed, The TRU was bright, The staff a delight, And I slept like a king in my bed.
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Clean room. Comfortable bed. Very cozy. Shower didn’t give us much water pressure and got cold kinda quick. I would stay again
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The lobby and room was clean. There was no hot water the night we arrived. The desk clerk said nothing about it when we checked in. It was late when we went to take a shower and found there was no hot water. We just thought the hot water had been used up and would be better in the morning, but it wasn’t. Come to find out, some repairs had been made the day of our arrival, but the problem was not fixed. The desk clerk never apologized or offered any reimbursement for the inconvenience. We were told we needed to pay an additional $25 for incidentals but when we asked her what the incidentals were, she couldn’t tell us. She just said Booking.com paid for our room but not the incidentals and that we would have to make a separate payment for that. We received no receipt for it. There was nothing in any of the policies we looked at that said there would be additional charges. There were no eggs and bacon when we went down for breakfast. A line of people were waiting for some to be put out. We decided to get a cup of coffee and there was no caffeinated coffee.
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I didn’t expect that the price that I paid for the two rooms to be $140 per night.
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Room was extremely small 4 the price. No microwave. No hot water in shower...
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I love the lobby with the pool table, the games, and all the comfortable seating. We hung out together and played for a while, and had a blast.
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Our stay was great. The staff was really helpful.
