Hawthorn By Wyndham Dallas Love Field Airport

Refuses to give back security deposit when you pay cash

I stayed at this hotel for two nights. It was fine for a short stay, but I wasn’t particularly impressed. The room and the bed were comfortable, but the lighting in the room was very dim. The elevators were old, had no ventilation, and the air conditioning wasn’t working, making them very hot and uncomfortable. They definitely need better maintenance. Another inconvenience was that although the room had a dishwasher, the hotel didn’t provide any dishwasher detergent when I asked for it. Overall, it was okay for a couple of nights, but I think the hotel could improve its maintenance and provide better basic amenities.

Everything was perfect

Its a nice place to stay at, the staff was friendly, the room and restroom was clean and well kept. Will be staying there again.

Rooms look renewed, we love how so clean and good distributed are.

Quarto espaçoso e novos Equipe gentil Estacionamento seguro Otima estadia

It was easy checking but the a/c was not working good in the room. It's was close to the airport for Love Field Dallas TX.

Good overall stay. Had my flight cancelled so stayed here last minute. Up early and forgot my credit card and ID in the room. Got home that night and called them. They had them at the front desk and quickly mailed them to me. Excellent job by the staff there!! Thank you!

A little upset the tv didn’t work but everything else was great, ac worked, shower was nice and they had a little kitchen area. Parking was secured by a gate so I felt pretty safe

Room and bathroom were clean. Parking was easy and quick. Check in/out was super easy. Both day and night crew were very pleasant. I want to give a huge hand to Jay at the front desk, he was super funny and respectful. He made sure my check out was a breeze. I highly recommend staying here!

Everything was great

Aucun gel douche ou shampoing. Le parking fermé est appréciable

nice

It was decent. I think they were in the middle of renovations

Loved that parking was secure. The only priblem I had was in my room. It had a sliding glass door to a balcony that was not locked & no way to secure the door from the inside (to block someone sliding the door open from the outside). I prefer safety where I stay. Peran aka "John" (front desk clerk) was VERY nice & helpful with the check in process.

Sliding door didn't lock. No hot water for a shower. Breakfast was in a brown bag. Fridge was rusted inside. Bed sheets and pillow cases were clean. TV did work. I would not stay there again.

To make matters worse, I was incorrectly charged for an additional day, which I am currently disputing. The room itself lacked basic necessities, including soap, which reflects poor attention to guest comfort and cleanliness. Overall, I feel the hotel was overpriced for the quality provided. Transparency, proper communication, and better customer service would have made a huge difference.

Parking was gated, room was clean, I liked it

Breakfast was a muffin and a banana in a sack. You only get one per person per room. That's so much the problem as is the principal of being to cheap to put out a regular Continental breakfast 🙄

The hotel is undergoing renovations.