SpringHill Suites by Marriott Dallas NW Hwy/I35E

Hotel was very nice and well maintained. Rooms were clean and nice and big. Very secure you have to go through a fence to get in and out felt very safe with that in place. Breakfast buffet was really good with plenty of options. We did have something come up and need to leave a day earlier and tried to get a partial refund but they were unwilling to work with us on that so that was a little disappointing

Very clean room, staff very nice and security fence was added feature.

Exceptional

Check In Process Was Much Better With The Same Gentleman Upon Checking Out My Room I Spotted An Issue Went Back To The Front Desk And The Manager On Duty Immediately Took Care Of The Issue Breakfast Is Always Fresh And Good I Love Everything About The Breakfast

Cuartos limpio

Very good

But This Time Was Totally Different I Could Tell Things Were Going To Be Different While Checking In The Guy That Checked Us In Was Not Friendly And He Acted Like He Didn't Want To Be There Didn’t Know If He Was Low On Energy Or Just Tired Also When We Walked Into Our Room It Wasn’t The Same Feel Upon Disinfecting Like I Do Each Stay I Discovered Filthy Sheets Looked Like Sauce Or Make Up Stains We Immediately Just Removed It Also Upon Check Out Breakfast Is Usually The Highlight Of Our Stay That’s Why My Partner Loves It But The Oatmeal Which I Love Was Not Ready The Bacon Wasn’t Crispy Needed A Longer Cook I Was Very Disappointed Hopefully Our Next Stay Will Be Much Better!

Nothing. Lost my reservation and took 30 min to tell me I do not have a room. I tried 3 times to reschedule this stay. Every time staff were hard to deal with. Showed up on day of reservation. 30 minutes waiting to find out I do not have a reservation. It also had a security fence and you had to be buzzed in.

Clean room, helpful staff, breakfast is amazing, parking is excellent

The hotel is very nice. Good breakfast . The staff was very helpful and friendly. The area around the hotel is a bit sketchy

The night we arrive the manager was not willing to move us from our room > accoriding to her because we had used a 3rd party. However, the following morning we had issues with the restroom door that was getting stuck. The shift of mangers changed and what a difference of professionalism. They changed our room and the rest was amazing!

Only stayed one night but thuroughly enjoyed the stay. Breakfast buffet was good which is a huge plus for me.

Wish the ac was a little bit colder

First impressions matter and this property showed up. Desk staff were very friendly and professional. The gated parking helped us be worry free. The exercise room was great and the room was clean and nicely furnished. The only thing I’d change is that I wishing was closer to our daughter’s apartment! It was a very nice stay.

Very poor

Nothing

Room was clean, staff was very nice & friendly! Breakfast was pretty good too! Nothing

Our Home Away From Home The Breakfast Is Always Fresh And Hot Almost As If It’s Cooked To Order Front Staff Always Friendly And Nice Rooms Awesome Always Clean And Fresh

The hotel was clean and the staff were extremely polite and helpful. We will be back in the future!

The rooms were comfortable and clean. The location was great. Having to wait at the gate to be let back in anytime we left. It felt like it took a while.