Extended Stay America Select Suites - Chicago - Darien

Wasn't even able to check in

Safe and convenient. The hall smelled like gross food. The manager at check-in was incredibly kind and helpful. The room was clean enough. The bed was comfortable. Most importantly, there is flexicor in between floors so you don’t hear your neighbors which is awesome. The hotel and rooms are incredibly outdated, furniture and decor is from the late 90s, early 2000s

Stayed only one night. The room was clean. Didn't use anything else.

Very good

Would stay there agin

It was clean well kept No ice machine

Superb

Exceptional

Clean room and kitchen

No blow dryer

Convenient to highway The cleaning lady was friendly and gave us an extra bar of soap. Whooo who No coffee on property. There was no shampoo or conditioner. There were no amenities at all. The room had a kitchen with nothing. For a $$ charge they would give you 1 place setting. The front staff was cranky.

The staff was OUTSTANDING. From the front desk to the housekeeping, they were all extremely helpful and accommodating. ESA has a great bunch of people working there. This facility is in DESPERATE need of refurbishing and deep cleaning. I believe that this facility is heavily used by Argonne National Lab to house their summer interns and the like, and frankly the place looks like a frat house. Peeling paint, gouges in the hallway walls, and stains on the carpets and countertops. The room's windows were FILTHY on the outside...nothing the housekeeping staff would be able to clean from inside the room. If I had to use one word to describe the facility, it would be 'shabby.' (Also, I find it RIDICULOUS that ESA charges $40 to 'rent' basic kitchen items...had I known this was the case I would've just reserved a 'regular' hotel room someplace!)

Budget. Hotel what was expected

No ice, no breakfast.

The staff and location was Excellent. No ice, no breakfast.

Exceptional

I pay similar price for much more amenities. Floor is hard wood, no carpet. There is no breakfast, no gym, no pool. Some lights were not working. Bathroom did not have body wash, conditioner and we had to ask front desk for shampoo. They gave us bars of soap, but was not even scented. This is first time I see a hotel with no coffee offered either in the room or in the lobby. Laundry room behind the front desk was dirty and trash on the floor. This more like rental apartment than a hotel room. I guess if u know what you are getting, then it is good enough. We had a decent night sleep with no noise or hollering.

Poor

Noting --- I couldn't with to leav Unclean lobby. My bed sheets were not changed. No soap, no shampoo, and no shower gel were provided. The overall cleanliness and guest service were very disappointing. its street motel

Parking was ok