Comfort Inn Near UNT

There were clumps of long hair and pieces of dead cockroaches on the floor in my room. Not a well-maintained property.

Floors were super sticky and place is not updated. Will not book again every towel and sheets poor quality.

Lo que no me gustó es que te piden $150.00 dólares que necesitas para gastar y ellos te lo retienen NO SÉ para que, y aunque cuando haces check out te los devuelven, pero no creo que sea correcto!!!

I had to leave just an hour after checking in. The sheets were dirty and had hair from previous guests. I asked the front desk for another room, but the second room had the same issue and also a strong, unpleasant cleaning odor. I’m currently working with Expedia to get a refund because the hotel conditions were unacceptable, and I ended up having to go out at night to find a different place to stay.

The breakfast menu was good. I love the Texas-shaped waffles. We did not use the hot tub; we didn't know they had one. The faucet in the shower was continuously dripping. We could not sleep because of the sound of the dripping, especially in the middle of the night. We could not shut the bathroom door to minimize the dripping noise. The door does not close, and it was stuck.

Do not trust the pictures on line, this hotel doesn't look anything like them.

It is a very dirty hotel and I managed to sleep there and get out

Great

It was horrible. The front desk people were very rude and would not listen to me about the fact that when we use the engine app it pays for incidentals and was trying to force me to pay $150.00 on top of the room cost ( which was only $85 ). Breakfast , if that’s what you want to call it was very minimal and the juice sprayed out dirt into my cup.

when we tried to use our key it would not work. went back to desk and were told not to hold key next to phone. should tell people that at check in.

There was a lot wrong with my family’s stay at this location. Upon arrival, they could not find our Expedia booking. The key cards did not work when we got them, so I went back downstairs and the guy told me it’s normal for them to not work and you have to repetitively slide them in and out for about a minute before it will unlock. The hotel was not clean, and there was a large dog who ran out of the elevator. The bed linens were not clean and there was crumbs and smears on the surfaces. The toilet paper was low. At breakfast, as soon as I made all of my kids waffles (it was missing coffee cups and trash was everywhere) and sat down, water started dropping from the ceiling, and started pouring. It was coming from the light fixture!!! This felt like a movie scene at this point. I had to throw away our breakfast because it all got wet and I couldn’t help but think there was mold or toilet water coming down from the ceiling. It was all over the floor and the front desk guy was on the phone texting someone about it. There was no apology or offer for compensation. The location and hot shower was nice but that is just about it. The floor also felt greasy and didn’t seem clean so I couldn’t let my toddler on the floor. When we went to check out the next morning, the desk guy was talking to somebody on the couch in the lobby and told us just to leave our key card on the counter, so we didn’t get to discuss anything. Poor quality, poor customer service. Not a great stay.

CLEAN ROOM AND GREAT PLACE FOR AN OVERNIGHT STAY ON A BUDGET

Do not stay here!!! You’re better off sleeping in your car! The area is not good, looks like drug deals happen all the time. I go to check in and behind the counter I saw a container of like “Home Defense” bug killer. That should have been a huge red flag. Get to our room, it takes 5 min for the key card to work, get settled, go eat dinner, come back and the AC in our room messed up and was just blowing air, wasn’t cold. They move us rooms in a heartbeat (a plus). We get to the room, we see a roach crawl up the door/wall. I go down stairs to tell them we are leaving. They try to get us to stay, I mean why wouldn’t they, we were scheduled to stay 4 nights. They try to start the process, I go back up to the room, wife said she went to use the bathroom and saw another roach crawl across the floor. In the end they did not give us a single penny of a refund, so screw this hotel!!! Even after Hotels.com tried reaching out to them. Thankfully Hotels.com gave us a little credit on our account.

It was ok

It was nasty like a quality inn. I have pics. Dirty and low maintenance I should have stayed at any of the six cheaper ones next door.

You key deactivate every time it touches your cell phone, they room was dirty,

Breakfast was not as good.

Nice rooms with comfortable beds

Great staff and decent breakfast

👍