Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

This is a very nice hotel, and everything was very clean and well kept up. The hotel staff were also very friendly. I was here on business and it was very quiet and relaxing and I would definitely stay here again.

The hotel was clean. The front desk staff were pleasant. The room was large and we appreciated having a couch to sit down on. It was close to a variety of restaurants. The pool was a nice place to get a little exercise in after a long day of traveling. We would definitely stay here again.

Clean room. Staff was moderately helpful

Clean room, good breakfast. Not far from the airport

We were arriving late as we were driving in from Nevada and had made reservation here mainly as it felt convenient that it advertised “no end” on their check-in time on the Expedia site. Nonetheless, my husband called on our way there around midnight to let them know we’d be arrived around 3-3:30am and to confirm this would be okay. The front desk lady told him that she’d hold our reservation until 3:30 but after that she’d need to mark us down as no-shows. Ridiculous. With that kind of tight schedule and not very many options available at that time of night, especially while driving with kids, we drove the rest of the way making zero stops for restroom breaks or to get gas worried we wouldn’t make it in time. Thankfully we arrived a bit past 3am, but she informed my husband that she was already getting ready to cancel other people’s reservations because they had not shown up yet. My husband asked if it was possible for us to get a late check out so we could sleep in a bit, but was told this was only available for members of a specific tier group. Something that also isn’t mentioned in their listing and would have been helpful to know. Skipped their free breakfast that day to get some extra sleep and we headed out soon after. Beds were good but it was so late and we were incredibly tired that I don’t think we would have noticed it they weren’t comfortable. Location was fine, quiet but close to the highway and with enough options nearby for us to pick up food on our way out.

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Great and hospitable staff

Alberca está. Muy limpia. Y el almuerzo muy rico.. 10/10

My daughter's James Avery rings and graduation ring were taken while we were gone. There was only 2 towels in the room and when we called for more they said it would take a while because they were busy handing towels out to other rooms. When asked if we could go down and get our own the answer was no. Needless to say the towels never came.

Room had a weird smell and the blinds and window were dirty first Holiday we stay in that the beds were hard and the air conditioning did work very well.

Loved it very clean and great staff

I just have a pair of towels not even an xtra in the shelves of the bathroom and i went to ask for a xtra pair and they just give me 1 and i often stay at that hotel and always hace towels hanging and in the shelves and this time i was disappointed for the bathroom towels

Clean room

It's was nice n clean luv it

Attentive staff. Ok breakfast. Nice room.

Everything was fine from start to finish at this hotel. We we stay here next time we visit.Area was quiet, lots of restaurants near by and right off freeway.

Holiday inn is always my choice! Nothing

Clean room and good breakfast

One of the best stays I have had in a long time Staff was very respectful!!! No dislikes for me

I thought it was really poor for them not to have towels at the pool and when went to ask for one they told me the just put them to wash I mean a hotel tjat size and chain should never run out of clean towels in my opinion. And in the morning I needed an extra towel since they only put 2 in our room it was the same story