La Quinta Inn by Wyndham El Paso East Lomaland

Unfortunately, our stay was disappointing. The bed sheets were stained, and the restroom was not clean upon arrival. The toilet had very poor water pressure and took a long time to flush. We also received only one towel, even though there were two people checked into the room. We hope these issues can be addressed to improve the experience for future guests.

First, the pool was empty, not that I would DARE to use it but at least a heads up would be nice. Secondly, the rooms were so filthy. We requested nonsmoking and the first room we got smelled like someone smoked two packs a day in it and the bed looked like it was laid in after being made. Weird. Second room was much better but not very neat. Third, if you need quiet to sleep this is not for you. The freeway was so loud, you could hear everything. The photos are very deceiving, I should have just spent $20 more and choose a different hotel. Lesson learned.

Room with 2 beds had a bed that was broken ,tv remote never worked with tv, floor near wall of. Beds smelled like pee,room had no water or cups to make coffee,lites above the beds didn't work , breakfast that was free did not have a waffle maker because it was broken or a juice machine because it was broken ,had very little else to choose from

Bad bad bad

Best place ever happy to stay again, crystal one of the employees is the best her customer service is awesome

The property was a dump and the mostly empty pool was trashy and some rancid water pooled at the deep end.. Maintenance was amateurish. Breakfast was a joke.

Friendly staff and plenty of parking

Perfect spot

I checked in around 10pm gave my ID sign the paperwork did all the normal check-in stuff you do at a hotel. At around 7am I hear banging on my door saying you need to get out right now. Obviously I wasn’t inappropriate clothing nor wanting someone to enter my room before my checkout. She had me come out, reconfirm my reservation and say thank God you’re not one of them staying in my hotel. I was very uncomfortable and this was very unprofessional.

Rooms had no coffee makers,no phones, hard to reach front office, no housekeeping. We had no ice maker. We had to go for towels at front.

Worst of all woke up to a roaches crawling on my arm and neck!

Pool not clean and 109 degrees

Clean room

This place is a total crap hole. I would not recommend this hotel to my worst enemies. I cannot believe La Quinta allows this hotel to use its name. La Quinta’s name is soiled in my eyes. I will think twice before booking a stay at one of their locations.

The stay and the service were good overall.

N/A

Yeah no. I cancelled the rest of my stay here and checked out early

If you're just needing a room, its ok. Was expecting the pool to be open... no water in pool. Left room and came back and couldn't get back into room due to electronic lock malfunction

I had a bad experience earlier that day with another motel and so expedoa put me up on another room. But I never got to stay there because I had no transportation. I tried calling them all night all day and no answer. EVER!