La Quinta Inn by Wyndham El Paso West

Good location, good price but poor maintenance: first room I got, the shower did not drain and there was no power in the electrical plug in the bathroom. The staff gave me another room, they were very helpful. Second room, the night side tables lights did not work (either the bulbs were dead or the lamps were bad). I had to move a lamp from the desk to the night table to have a reading light. Carpet in the room was very dirty and the tub and shower curtain had pretty unsightly stains.

Limited breakfast offering

Better Breakfast, Clean outside

Na

Take your own toilet paper.. or find a better place. They gave half a roll, and when we needed more, they said they had "ran out" We went on two separate days to ask for more, and they didnt have any.

Swimming pool was not open, Carpet in my room was stained and dirty, baseboards the bathroom were dirty, floor tile In the bathroom was dirty, landscaping around building needs attention. I the morning when I arrived where there was a continental breakfast the waffle maker burned on side and left the other side uncooked I asked for ice and was told there was none available. When I left I used the bathroom near the office and it was disgustingly filthy.

Restroom had mold stains on the floor and wall pool was closed

This hotel should be torn down.

The room was dirty, old and unsafe! Smoke alarm was missing, no hangers in the closet, no shampoo or cups for water or coffee. No coffee maker. MOLD above shower. Tub was filthy. Sheets dingy, I didn't even pull them back. Left the key on the bed and left. I knew that another room would have been as terrible. I would drop this hotel from the Expedia website. I request a refund fron Expedia and a Apology from Wyndham Hotels for this property as I have used others with no such issues.

Rooms need remodeling. The door didn't close, so had to use a chair to keep the door secured.

Good for the price

Someone tried to come in room twice

The air conditioning didn’t seem to work really well but the one thing that really bothered me was the screen cover over the windows. There was no blinds beneath them and I was afraid someone could look inside and aside from that when I turned off the light to try to sleep all I could think about how bright the lights were coming thru the window. So I didn’t get to sleep comfortably all night. They really need to upgrade the window screen to blinds or with curtains.

All the ice machines were down. And the trash cans outside were overflowing with trash and it smelled ad

The pool was closed, elevator broken, the shower was rusted and not cleaned with hair everywhere.

The staff was helpful and nice, the room was clean

The room also appeared poorly maintained. There were noticeable cracks in the flooring and visible damage to the walls, which affected the overall appearance and comfort of the space. In addition, the air-conditioning unit was extremely noisy, making it difficult to relax and sleep comfortably. The parking area was also in poor condition, with visible damage and uneven surfaces that require attention. This raised concerns about both the property’s overall maintenance and guest safety. Overall, the property would benefit from improved customer-service training, better maintenance of the rooms and parking area, and prompt attention to noisy or outdated equipment.

The ice machine was not working and the shower water was ice old and the tub felt like you were going to fall though the floor. So we won't be staying there again.

This hotel is AWFUL. The outdoor pool was out of order, there no NO working ice machines, our suite was on the 3rd floor and they had NO working elevators. Our room was downgraded to a double because my 13 year old dog couldn’t make three flights of stairs. My booked room was more a night than the downgraded double was per night which means I OVERPAID for what I got. I have pictures of dried dog feces on the carpet, urine stains and filthy linens and mattresses. It was a disgrace. Never ever will I consider anything like this again. I thought I was selecting at 4.3 rated room when in reality it was like a 2.3 rating on a good day. Absolutely disgusting.

Room was right next to the interstate. Noisy all night long. Towels were stained. Would never stay there again. La Quinta corporation should be ashamed of such a property.