Crown Pointe Lodge, BW Signature Collection

Conveniently located

Room was clean, and I've stayed here 3 times in 6 weeks. Only and I repeat only thing was In 219 had a chlorine smell from pool area downstairs other than that very nice and will stay again.

Close to venue Breakfast food was microwave food instead of fresh.

good NA

Very pretty area, staff was wonderful and breakfast was great slso!

Very good

Superb

Superb

I was violated and offended because the owner used his key and opened the door as soon as I got into my bra. A second before he would have seen me being expose. No one should go into a room without knocking and to be sure the guests were checked out.

Superb

The value for the stay was good. I was so pleased. Bathroom lights were pretty dim, could have used more light for getting ready in the morning, and the remote control did not work, but we were so tired, we did not even bother staff, we just showered and went to bed.

This is clean well maintained hotel with excellent staff! The breakfast is better than most. Plenty of amenities are nearby!

No plug for the bath tub. Staff did not provide one.

Staff was great I have a service dog felt like home THANK YOU

The team members in charge of cleaning are incredibly nice and greet you when you're walking down the hall. You can tell they take pride in what they do and they're well taken care of by the management team. Some places I've stayed don't seem as invested in their guests' experience but that is not the case with this hotel. I was excited to come back at the end of my long work day and knew I'd have a safe, clean, comfortable place to relax and recharge. That breakfast is also top notch, and I'm not a hotel breakfast person. I will stay here EVERY time I am in the area and I am looking forward to it. Thank you!

Well kept hotel. There was a bit of a smoke smell inside but room did not and was clean and fit our needs well for a family of 5. The pool and hot tub was a hit with the kiddos and me and the hubby even enjoyed them as well. Breakfast was good. Nice variety of food. Great views of the golf course as well.

The outside was nice. 1. Front girl staff knew nothing about the place including what side of the building our room was on. Kept telling me, I could ask the manager in the morning. 2. Standing water in the refrigerator. 3. Burned out light bulb in the bathroom. 4. keyhole to the room was broken. 5. Two live spiders and lots of dead debris from lots of dead bugs and cobwebs. 6. Bugs visible squish between the glass and the painting on the inside. 7. Handprints on the window, as if somebody had had relations.And nobody bothered to clean the window. 8. Multiple broken items chair, clock. 9. At night it seems they do not turn on any kind of air conditioner in the hallways or the one single elevator they have. 10. Sheets of stains all over them.

1. Front girl staff knew nothing about the place including what side of the building our room was on. Kept telling me, I could ask the manager in the morning. 2. Standing water in the refrigerator. 3. Burned out light bulb in the bathroom. 4. keyhole to the room was broken. 5. Two live spiders and lots of dead debris from lots of dead bugs and cobwebs. 6. Bugs visible squish between the glass and the painting on the inside. 7. Handprints on the window, as if somebody had had relations.And nobody bothered to clean the window. 8. Multiple broken items chair, clock. 9. At night it seems they do not turn on any kind of air conditioner in the hallways or the one single elevator they have. 10. Sheets of stains all over them.

We only stayed one night to attend a funeral the next day . The room and the bed were ok . Bed probably needs a new mattress. Breakfast was fair - kinda typical with some kind of egg dish and pancakes with sausage patties . Cereal choices also and then the mini refrigerator with yogurt, small juice cups ,butter water ,etc .

Exceptional