Best Western Windsor Suites

Na

Hotel was clean, staff was exceptional, only downside was AC was sub par.

3 months prior to the stay I confirmed early check in, ground level, handicap room and upon arrival the lady was rude, said I never confirmed, I tried to show her confirmation in both emails & text refused to even look at it, I ended up upstairs , with having a bad knee and back climbing the stairs was horrible, the furniture in the suite which was no bigger then a standard room was old and musty, the shower would not drain and the sheets smelled like bleach so bad it gave me an asthma attack, the woman upfront could care less about my concerns or the fact that I paid for a suite not a nasty room! Would not recommend this place, even with confirmed emails they do not honor your request and the price I paid for a suite and got a standard room!

Everything was absolutely amazing. Great property close to everything. A staff was great.

Clean room.loved the breakfast.very friendly staff.

Great location! Clean and comfortable.

clean room, nice location, great staff, nice breakfast

Rooms were clean and comfortable but the hotel was apparently changing hands there were some growing pains showing like the AC in the second floor hallway was out, several items in the the soft drink/snack area were out, and parking was limited due to spaces taken up by equipment. These items probably aren’t usually an issue but this was the first time we’ve stayed there.

Breakfast was great and servers kept the area clean, however the issue was the paper thin door between rooms. You can actually hear the next door conversation as well as their TV. When asked if able to be switched to another room, the response was that all rooms are similar.

Room was clean. Bathroom amenities could use an upgrade including pump dispensaries and better lighting.

Simple, reasonable price, great location to get to events near downtown. Clean and efficient. Allows dogs.

Resista la persona que me tocó en resección

Nothing got denied service Being denied service even though I payed

Air was off so it was blistering hot and took forever to cool. Beds were rock hard! But very spacious

The only downside to our stay was the dirty sheets on the sofa bed. Looked like a dog had walked all over it with dirty paws. Little black hairs too. I understand only one person on staff can't right a wrong immediately. That falls on the establishment to make sure enough staff are on hand to make sure things run smoothly.

Literally a diamond in the rough. Nice, clean hotel! Staff were friendly! Breakfast was wonderful & the attendant friendly! Will stay here again! We stayed at the back next to the gazebo & it was quiet & comfortable! I was nervous with it being close to the highway! Road construction nearby was the only problem, but don’t let that deter you! It was still easy to get to!

For the price this was a nice, clean hotel that we could tell had been updated. Location? Our bedspread had stains

The rooms were clean and the food was good, but the staff was somewhat rude.

Very clean. A little old but the bed was comfortable. I don’t normally stay in motels but decided to give this one a chance since it had good reviews. I would recommend this place and would book again.

We were supposed to be able to check in at 3. Room wasn’t ready until 4:30. No apology and no discount. Room was musky and muggy. Breakfast was good, but I’m not sure how the reviews for this dump ar 8 out of 20.