Quality Inn & Suites Fort Worth North - Haltom City

Affordable

Recommended

Good

That was friendly and accommodating

Parking was secure

Rooms were clean. Staff was helpful air-conditioning sufficient parking was a lot food services were close by Met all of my needs for while I was here.

The have the best bed

Great place to stay! Clean, safe and the horses behind the hotel was great to see each morning! The location is great, walked to Waffle House, and McDonalds! Also, Krogers and more restaurants are a short drive away! 2 mile walk if you want to get steps in! Loved it there!

Check on was easy. And my room was spotless.

I kept being locked out the room even with the key card.

I wish I could give this hotel 0 stars. I was supposed to take a trip to Fort Worth, Texas, due to the medical emergency with my father, I was unable to travel. I booked to stay at Quality Inn through Expedia. Expedia attempted to contact the hotel on my behalf regarding the situation. When I did not hear anything back, I contacted the hotel directly. I was told I needed to handle it through Expedia, but Expedia explained that the hotel manager had the ability to override the policy and issue a refund if they chose to. Expedia informed me that the assistant manager Preston Patel refused to help and stated that I would not be receiving a refund. When I called myself to better understand the situation, he was extremely rude and dismissive stating that we keep calling him and he will not help me. Corporate is not open on the weekends, but I will be contacting them next. I understand that hotels have policies, but the complete lack of empathy, customer service, and professionalism during such a difficult family emergency was very disappointing.

The place was friendly and the room was very comfortable with free breakfast! Very clean rooms and facilities.

Place was very clean and had a helpful staff

The cleanliness and its peaceful atmosphere.

Beware and stay away from. This location . Staff thieves and real sketchy here

I really enjoyed my stay. The staff was friendly, the room was clean and comfortable, and there honestly wasn’t anything I didn’t like. I would definitely stay again!”

Room was clean. I didn't like that they copied my ID.

Air-conditioning was cold. It was nice and clean

Clean room

The elevator make a screaming noise