Hyatt Place Dallas/North Arlington/Grand Prairie

While staff was so understanding and did everything they could to help. I had to be placed in 4 different rooms. The carpet was wet and mildewed in room one, Same situation in room 2 and room 3 the shower was full of standing water. Finally at room 4 we were able to have a clean room with working plumbing.

Great breakfast. Delicious French toast and compote for the yogurt.

We had the most comfortable sleep.

The room was very spacious and comfortable. In the other hand, the bathroom was tight and needed updating. Tub/shower combination needed maintenance, and shower curtain needed to be replaced. The breakfast was great, lots of hot and cold options and area was clean and well maintained. Staff were very friendly.

None functional elevator ,

We left a day earlier due to a family loss staff was great our fridge dint cool and there were bugs around it everything else was good especially staff

The staff was very welcoming and helpful. The Room was a nice size and clean.

I had to request a lot of items that were out. One elevator was out. Pool was kinda dirty. The breakfast was really good!

Pool was disgusting, only one elevator works so its very slow and you need to be patient, if u can take the stairs your better off than waiting for the elevators, Rooms are outdated looks like ur in a motel to be honest. And this location is next to industrial buildings so if your staying during the week just know you will be woken up at 3am.

Room was nice but not very quiet. One elevator was down and the other made strange noises. Breakfast was average (for free hotel breakfast). I did appreciate the free parking.

If you’re traveling with children and things like breakfast and the pool are perks…I’d look elsewhere. The pool was green and slimy. The breakfast was non-existent. The food that was out was not great. The eggs had an excessive amount of pepper and green onions…which is fine for adults but not so much for children.

Great stay

The staff was kind and attentive. The breakfast staff & cleaning staff was great! The atmosphere was nice! Gave us information on places to eat after 9:00 pm because we got in every night after that time. I would stay there again!

Breakfast was awesome

Everything

Would stay there again!

Clean room, bathroom is small. A/C was not working properly, but maintenance did come and check it out timely.

Property was dated, room was clean but needed work. Light was broken. It was fine but could use an update. Staff was lovely. Was close to everything but needed some love

Very small bathroom, the sink was outside, no privacy.

This hotel was very poorly maintained. Low budget is how I would explain it, Only one elevator working you would wait 5-7 minutes for it to arrive. On Saturday 7/18/26 at 7:30-7:45 the elevator broke all together. The front desk girl wasn’t helpful at all. I had to climb up and down 6 flights of stairs. I have a disability so this caused me health problems. The TV was very difficult to work no information guide except on a channel which then I had to memorize what I want to watch and the channel number. The room had no vents so it was difficult to control the temperature. The towel rack was in the shower. I have never seen this the towels got wet when you turn on the shower. The breakfast that was raved about was nasty. The hot food was cold. They charged for coffee. I tried to them upon check out and the front desk personnel argued with me. I was shocked. I usually don’t claim but I don’t think you argue with customers. She wasn’t going to ask how my stay was either. She was very friendly with the African American guest but not with me. I will be calling the GM.