Hampton Inn Hilton Head

Clean rooms good breakfast

The only negative is that the hallways are FREEZING and that the bathtub is VERY slippery. Please ask for a bath mat for your tub. Matthew Brown the Housekeeping Manager was most excellent in making sure the guests had a bath mat for the bathtub/shower. Even though I was not welcomed as a Hilton Honors customer we really enjoyed the hotel and our stay!

Enjoyed our stay! No complaints

We are seniors and were given a room with a walk in shower as a courtesy. When we travel to Hilton Head again, we will definitely stay here again. Only regret, there wasn't a dresser or armoire to unpack. Thanks for a wonderful trip. Matt and Lora P.

Exceptional

Not a very modern place

Very good

Check in was not till 4,but we arrived at 2 and room was ready. Excellent 👌

Great we had a good time

We stay at Hampton Inns during most of our travels. This was the smallest property we’ve stayed at. No sink in the bathroom! Small toilet, no room for an elongated toilet seat. Not a single drawer in the room. I would have expected a much nicer hotel experience on Hilton Head Island.

Helpful staff

Staff was very nice! Hotel was in a good location on the island with plenty of restaurant options. Breakfast at the hotel was good. The walls are thin. It was hard to sleep because you can here every noise! We were in room 118, not sure if all rooms are the same. We could hear people moving above our room, outside our door, pretty much all around us. Besides the lack of sleep our stay was good.

The walls are thin. It was hard to sleep because you can here every noise! We were in room 118, not sure if all rooms are the same. We could hear people moving above our room, outside our door, pretty much all around us. Besides the lack of sleep our stay was good.

Everything was wonderful the staff was so helpful and we really enjoyed ourselves.

I had fun and the kids did too ❤️

I had fun and the...

Room bathrooms are super small with sink outside of bathroom. Floor plan a bit cramped. Staff was quick with check in and very friendly.

Yes, the entire experience was truly embarrassing and extremely disappointing. The front desk called our room early that morning, around 7:00 a.m., just to remind us about checkout. We supposed to stay for 2 nights, but after only 1 night, they kick us out!. When the issue with our reservation came up, the front desk refused to work with Expedia to resolve what seemed like a simple matter. Instead of trying to adjust our booking or help us find a solution, the staff member repeatedly blamed us for booking through Expedia. It honestly felt as though the hotel was more interested in getting us out of the room than helping us resolve the situation. Perhaps another guest was scheduled to arrive, but regardless, I expected a much more courteous and professional approach from the hotel staff. What was most disappointing was the lack of willingness to help. We were not asking for anything unreasonable—we simply wanted someone to work with us and Expedia to find a solution.

Let me start by saying the front desk staff were very helpful and professional. This location is in Hilton Head, SC. High visibility, high volume location. This location is showing signs of wear. Overdue for updating. The housekeeping contract / performance needs to be reviewed for compliance. Whoever is in charge of making sure the facility is kept clean is not doing their job. Elevator walls, glass doors, surfaces all need to be wiped/cleaned daily. Rugs need to be steam cleaned both inside rooms and out in common areas. Landscaping contractor is not being held accountable to Hilton standards. Overall, grade = C+….wont stay there again or until this location gets some needed attention.

It was nothing like the Hampton Inn I knew. Everything was very old and run-down.