Hyatt Place Salt Lake City/Cottonwood

The staff, breakfast, cleanliness, pet kindness, parking, location, cost, size of room, bathroom style, decor—all was great during my stay. Very comfortable and quiet. Would absolutely stay again.

Good location , near the mountains, the pool is open till 10pm it was great. Some good places to dine in just walking distance. We asked 3 times to clean our room till it happened though. The breakfast was always fresh. Coffee and water stand in the lobby helped! Very nice place to stay with a family.

Enough with the bathroom sliding doors. 9/ 10 of those -including this one - does not close properly or lock probably. This one also caused huge puddles of water every time we took a shower. What can’t you put a regular door???

Nothing. They pulled the breakfast 30 minutes early and the pool didn’t open on time.

Very friendly staff. Breakfast was a nice variety everyday.

the hot tub was nice that it was small and also they didn't have sauna

Property was fine except the bed frame was sticking out and I hit my leg resulting in bruises and swelling. I went down that night and the next morning and requested my room be cleaned and bed frame fixed. When we returned nothing was done. They came and looked at bed and said they couldn’t fix it that night and moved us to another suite. Which was nice but I feel it was totally unexceptable to have a room this expensive and to have to change rooms and load everything up and move almost 24 hrs after it was reported. Meanwhile my leg is still swollen and painful

There were good food options, not far away.

Passable

Great clean hotel to stay in. No complaints.

It was a nice clean room to stay in. The air conditioning was just a little bit loud but, not too loud. Personally, it was very nice to have a sliding glass door shower instead of the tub style version with the curtain. Just easier to maneuver in and out of. Overall, a good quality place to stay for a night.

Nice hotel, worked well for us. Close to a very scenic drive. Good buffet breakfast. Clean, friendly. There was no microwave when we arrived and we needed one. They brought one for us next day, kudos to the staff for that. The hotel was everything we needed.

The breakfast was amazing! None

Free breakfast, out door pool , clean room and spacious, good location and views to the mountains. Clean lobby and lots of seating areas.

This being a Hyatte I would expect a better service and well trained staff members.

so clean. very nice. outdoor hot tub looked good. breakfast was great! within walking distance to a few places. nice big spacious room. i love hyatts!

What a great location, and the complementary breakfast was amazing.

When we arrived, there was no AC in the lobby. I understand things break, but when it is still not repaired on day 3, it is reflective of the lack of importance of maintaining the rest of the property. Our room’s AC barely worked as well, keeping us roasting hot. The pillows provided were worse than what one would find in a dilapidated, 60 year old, motel 6 in small town nowhere. They were horrible and uncomfortable. The property, overall, was filthy. The room was dirty, the dining area was dirty, and the lobby was dirty. Finally, breakfast was advertised at 6:30 am. By 6;45 the only brought out cereal and a couple of bananas, with no sign of typical Hyatt warm breakfast in site. We had appointments that day and could not wait past 7:00, at which point, still no breakfast. This is reflective of how much the property owner and staff actually care. The bottom line is that they don’t, and the entire property reflects this. Being located where this property is, one would expect a much better experience. Overall, we had a far less then satisfactory experience.

Convenient location and lovely outlook

Always the best place to stay in SLC