Holiday Inn NW Houston Beltway 8 by IHG

The rooms was spacious and clean. The staff was knowledgeable and friendly. Ice machine was broken but alternatives were given. Only coffee was offered for continental breakfast but was expecting a muffin, fruit or yogurt.

Clean room, building also clean. Staff even though she was the only one there she helped everyone waiting quickly as possible.

The room was so hot. Request a fan but she try to move us in a room smaller than what we had at 3 am in the morning. I hated staying there.

We had to ask 3 times to get more towels and washcloths, and didn't get the washcloths until we asked again. The front desk phone was never answered. We were ignored at the front desk while we stood there because someone was being trained and we had to just walk away. Also waited a long time for waitstaff to appear for meals and the bar. Couldn't get the free breakfast as advertised, the hotel staff said although we are IHG members we booked through a 3rd party so couldn'tget it. I would like compensation for that.

Great stay! clean rooms and hotel, staff was very friendly and helpful

Location was convenient as it was close enough to highway 45 to where you didn't have to travel far from the highway to get to it. The room and bathroom were clean. The beds were very comfortable. It was good value for money. I spent one night and as we arrived the receptionist at the front desk wasn't the most friendly; she had a bit of an attitude. Then when we got into our room, the cleaning staff were on our floor and were very rowdy. It sounded like they had gathered in the room next door and were having a party. It was very loud. Then the following morning (Saturday) someone started vacuuming that same room at 8am. Again very loud. Breakfast was decent but it wasn't a buffet. You ordered at the desk and then they handed you your food in a styrofoam container. They had no butter or coffee - apparently they ran out!

The bed was very comfortable The lamp lights next to the bed were not working and the young lady serving the breakfast was not on time to take orders she was about 10 minutes late

Good stay nice property really enjoyed

It was secluded by itself, which made it nice parking lot strictly for itself, which also made it nice We had to guess the above us that was extremely loud when made it hard for us to sleep our first night we did let management know. They said they adjust the issue however it continued.

Very nice property and clean.

Super clean environment, great staff with up to dates showers and rooms

Great value for the money. No complaints.

great stay we would consider staying at the same hoyel

We stayed two days as we went around town. NASA museum and Astros game. Hotel was great. Quiet and clean. Staff was terrific. The breakfast we ordered was really good. Would for sure stay here again without question. Very happy with our stay!

5 stars for all but one survey question. The customer service was wonderful from the front desk to the clerk in the dining hall and even the housekeepers. Our room was clean but the bodywash was out and the bedding needs to be updated or needs lint removal. Other than that I cannot complain. Peaceful, quiet, clean, and friendly place to stay!

Excellent view from the room. The room was large and clean. The staff was friendly and kind. The hotel was clean and smelled great. It was smoke-free, and the check-in was no hassle.