Red Roof Inn & Suites Houston - Humble/IAH Airport

I like staying here the guy is very nice always accommodating but the lady is very rude I had a bad experience with her every day I was told I was going to have to change to a single when I clearly paid for a double she swore I didn't. The when she saw I did no apology. The next day I asked for made service and nothing the next morning I was woken up by her I told her I asked for service the day before I was trying to sleep in and she ruined it. I exchanged towels she told me the towel was dirty don't clean shoes with it no ma'am I wiped my feet from the dirty floors that I asked to be cleaned I stayed a total of 5 days I never received maid service she told me the weekend was too busy that's why she didn't do it. Check out day I saw her that morning around 8:30 she said check out I said yes at 11. So at 10:40 she is banging on the door saying time to check out I told her yes at 11 it's not 11. She made my stay unpleasant I should never have had that many encounters with her period.

So many roaches

Great service fast and clean

I liked the Ac. The stained curtains, big roaches, bedding had previous cigarette burns, bed was hard and old, all pillows were sooo flat, What pillow.. they do not accept cash app or chime at the window.

The manager was TERRIBLE. I cannot believe this is the type of managers that tall be choosing. I’m NEVER staying here ever again and I will tell all of my friends and family to never stay here. The manager was terribly rude and unprofessional!

Nothing

The rooms were old. The bed spreads had holes.

I didn't stay after seeing the state if facility Curtains had holes. Many rooms needed major renovations.

Curtains had holes. Many rooms needed major renovations.

Made us stay outside for 11 hours before we could check in, they cancelled my reservation and blamed it on hotel com it took 4 hours on the phone with hotels.com to get our reservation honored

Everything was great...as a matter of fact I'm getting ready to book a stay now for tonight and tomorrow night at Red Roof Inn on Highway 45 in Houston Texas Spring Texas

Nothing Nothing

Not heat

Clean

Passable

Bad

Very good

Roaches mold dirty room

Very good

I loved everything